Dirty and non cooperative to customer - Super 8 Hotels

Same day purchase through Price-line clicking free cancellation button said from front desk and price-line representative why did not cancel one day earlier, so have to stay in dirty place or no refund. Purchase and report time is 20 minutes. Why Free Cancellation button highlighted for same day purchase?

Motel should be cleaned for good health/ good living. Why same day purchase Free Cancellation button is highlighted which is confusing to customers? Should be no cancellation option for same day purchase in case of hotel or motel.

Customer should be treated in a nice manner.

Super 8 Lansing Motel – 910 American Rd Lansing MI 48911

For Super 8 Hotels Representatives or Owners

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