Debit Card Purchase - Shell

I purchased gas at a Shell station for the very first time. I swiped my American Express card at the pump. This was done 3 days ago. when I returned home and checked the balanced on my card it was 99.99 on hold. I only purchased 10.00 worth of gas.

I am not understanding why is 99.99 being held instead of the amount that I actually purchased. I called and spoke to the manager of the station and she said it would only be held for 24 hours but it has been 3 days. That alone has made me decide not to ever buy gas or anything else there and I will be telling my friends and anyone who will listen.

I am a retail manager and I think that is bad business. Something need to be done about the way this company handles debit purchases at the pump.

Shell Gas – Percival Rd Columbia,Sc 29223 | 803-736-7147

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