Slow as Hell - Sam’s Club
Today I went to Sams with the intent to renew my membership. I needed a new card as I have used the same card for many years. I was the third person in line, and as far as I could see, all ahead of me were renewing their membership. I stood there for 40 minuets and finally left to find a manager. There were 2 people working at a very-very slow rate.
I found a manager and told them about my experience. She jumped up and said, ” Oh, yes sir, we will get them some help immediately”. Pitiful, why should I have to notify management. I have been a VP of Sales for 20 Plus years and never would have put my customers through this experience. I know people get lazy and I am well aware of the lazy factor.
My wife and I left without getting a renewal of our membership after 20 plus years being a loyal membership. I hear there is another company like yours coming to Corpus Christi and have decided to wait for them. I do know how proficient Sams used to be and it is a shame to see this happen.
You do not need to reply to me. Sams used to be such a great company, but cutting back in customer service is not the way to go. You require your customers to be members and you put them through this horrible experience.
Thank you for putting up with this complaint, but I believe you need to know what we as customers are experiencing.
SAM’S – Corpus Christi
Comments About Sam’s Club Review: Slow as Hell
Most Viewed Complaints
Comenity Bank Reviews
Recent Company Complaints
KD Enterprises Haverhill
4 My Kidz Movers
Marine Transport Logistics
ASR Mechanical Kansas City
Diddy’s Car Service
The Electrician Houston
Fairway Chevrolet Truck Mega Store
Certified Plumbing & Heating Saskatchewan
Juniper Hills Apartments
More Sam’s Club Complaints
Sams.Com is not issuing credit for Returned Items that were received damaged.
( I sent the following e-mail to Sam’s.Com on 01/04/2015, and have not gotten a reply, other than one credit...
Don’t buy jewelry at Sam’s Club
I bought a moderately expensive necklace for my wife for our anniversary. She was very happy with it and put...
Sam’s Club butter “refuses” to soften
First off, NO ONE was hurt or damaged by the product. HOWEVER, the quality of my “locally famous” brownies was...
I have called Sams Club over ten different times
I do my banking online through my bank, I made a payment of $250.66 on 01/02/2013 to the Sams Membership...
Turkey fryer never worked properly, would not stay lit
My complaint is i bought a 36 qt turkey fryer at Sams Club. Item # 638708159 Stock #tf1038-014034 I bought...
Bloody chicken and tired employee
My wife and I received a coupon for a free rotisserie chicken from the Newington, CT. Sam’s club. As we...
15 yr employee fired from Sam’s Club months before retirement
Sams Club #6643 Atlanta, GA fired their 15 year electronics employee months before his retirement. Bill H. was my go-to...
Deceived and Manipulated
On or about Oct 3 2013, I visited the Sam’s Warehouse Club in Rock Hill. While at the checkout, the...
Canadian exchange rip-off
Port Huron Sam’s club posted a favourable exchange rate to help their Canadian customers. (so we were told) Trusting them...
Bargin .97 phones turned into $789 phones
Sams Club on W. Kellogg in Wichita Ks. has been irresponsible in helping us get a resolution with AT&T. My...