Product did not work as advertised - PC Matic

I purchased the product and within 1 Week it stopped working. In fact, the entire company stopped working. No repsonse…No support…and NOOOT the protection they advertised or I paid for.

When working through the maze of customer support I had to demand a manager. Who finally related “our server is down” …really “a server”…thinking they should have hired people who know how to manage IT. Given especially the fact that they purport their company and products provide security.

How can they provide security when their software requires a working server and they do not have the expertise to manage it.

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