Fraud! - DIRECTV
In early August, my husband called Directv with the intent to drop the NFL package. He had decided to drop the service from our directv account because several of our neighbors as “new customers” were receiving the same service for free. He thought, as a loyal customer, he should be entitled to a discount. We had been paying approximately $250 a year for the same service.
He made the call to drop the service. The man on the phone convinced him to keep the service stating that we were slated to get the NFL package for free for one year because we are “VIP” customers. In addition to that, he roped us into a new two year contract because he claimed our receivers were out of date and we needed to upgrade to the new genie “box.”
When we received our next bill, we were again charged for the package. After calling the directv hotline, we were told that we were lied to. That there was no “free” NFL and we were not “VIP” customers of any sort.
We attempted to come to an agreement with the service manager we spoke to on the phone.
We are highly upset, having been lied to and saddled into a new 2 year agreement with a service we otherwise would not have been.
Comments About DIRECTV Review: Fraud!
Most Viewed Complaints
Beverly Hills MD Reviews
NuWave Oven Reviews
Recent Company Complaints
KD Enterprises Haverhill
4 My Kidz Movers
Marine Transport Logistics
ASR Mechanical Kansas City
Diddy’s Car Service
The Electrician Houston
Fairway Chevrolet Truck Mega Store
Certified Plumbing & Heating Saskatchewan
Juniper Hills Apartments
More DIRECTV Complaints
Using card without consent
They charged her card 100 dollars on my daughter without her knowing. WE NEVER GOT BILLS AND THIS PERSON IN...
No Olympics in 52 years
I’m 62 yrs. old and have been watching the Olympics since I was 10. Direct TV dropped the local channel...
Deceptive practices and lack of service.
Directv kept going out and had nothing to do with the weather. When they were negotiating with ABC and Fox,...
Ripped off by direct tv
Sold a bill of goods and services that were supposed to be included that are now charged to my account....
Consumer be aware of bad business
I was a DirecTV patron for 14 yrs. in January of 2016 I kept getting service interruptions , a 771 error...
Happy New Year NOT Very Happy
I had been a loyal customer of Directv for 10 years but just because of happenstance my internet provider was...
A Screwed-up Marriage
I have been a loyal-on time-paying-customer of DirecTV for 15 years. Then at&t came into the picture. I needed internet...
Inept Initial Order Setup and Inept Installation, cost me over $500
I recently moved from out of state into a brand new apartment building.I had called to have service set up...
We Give You Free Tv For 3 Weeks Then We Bill You First Month Service.
Went to disconnect Direct TV and I believed from the beginning that all persons pay their first month up front...
Shady business practices
Former tenants used DirectTV services at my rental property. At the time of installation the installer assured me by phone...