Awful customer service - ERICDRESS
My mind was blown with the awful customer service and lack of integrity EricDress.
I placed an order with EricDress on the 16th of October 2015 for a Fall Jacket. I penitently waited day after day for its arrival. On the 26th of October I email requesting information about the status of the order. I said specifically if the item has not yet been shipped I would like to cancel it.
EricDress responded by stating the order has not been shipped and is not ready to be shipped as the item is very popular.
I emailed them a second and even third time requesting a refund, stating, “Since the order has not yet been shipped, I would like to cancel it. I was not expecting it to take this long.”
I received a email from them on the 30th of October that read, “Thanks for your concern of ericdress. Sorry to tell you it is too late to cancel the order for you. The order was sent out on October 29th with China Post office which usually takes around 15-20 days to get you, you can track it at interval of 5-8 days for update on.”
This is just so disappointing that a company would handle a situation with absolutely no integrity or class. I feel ripped off and scammed out of my hard earned money. This is a seasonal product that I most likely will not receive in time to utilize this year. I wonder where their ethics are!
Horrible experience, one that I will not soon forget and hopefully a lesson to others considering ordering something from EricDress.
Comments About ERICDRESS Review: Awful customer service
Most Viewed Complaints
NuWave Oven Reviews
Recent Company Complaints
KD Enterprises Haverhill
4 My Kidz Movers
Marine Transport Logistics
ASR Mechanical Kansas City
Diddy’s Car Service
The Electrician Houston
Fairway Chevrolet Truck Mega Store
Certified Plumbing & Heating Saskatchewan
Juniper Hills Apartments
More ERICDRESS Complaints
It’s A Scam
Hello. I ordered from ericdress.com on Wednesday, November 12, 2014. Today is Thursday November 4, 2014. I ordered for standard...
A Ghost Company
I ordered shows for my cousin’s prom. First it took them weeks to ship. When the shoes came, they were...
Bridesmaid Dress Scam
Please do not order from this website. I made the mistake of not checking the validity of this website before...
Not a legit company!
I ordered a pair of boots for $141, while I was ordering everything appeared fine. I wait and waited for...
Sizes too Small for Americans
I ordered a coat, when it arrived it was way too Small.. I wear a size medium and I ordered...
Scammers. No address for return merchandise
Order shirts for my husband size xl could not even fit my19 year old and cannot get my refund. Sent...
Liars And Thieves! Do Not Buy From Them!
10 weeks ago ago I bought a dress and told them I needed it urgently and they promised to ship...
Do Not Buy From These Thieves!
Two months ago I bought a dress and told them I needed it urgently and they promised to ship it...
DO NOT do business with this Chinese company
This is a very shady business and please STAY AWAY. The products shown on their website are absolutely misleading. I...
Good luck getting a refund
I ordered a dress and received it pretty quickly. It was beautiful, however it did not fit properly. it is...