Monthly payments - Diamond Resorts International

I’m at the point where I feel that you guys are harassing me for my monthly payment every month. I’m on direct pay where you guys are supposed to draft my payment from my bank account.

I’ve been told month after month (8 months)this issue has been resolved but yet again on Friday I was called by you guys asking for my payment. I was on the phone for 20 minutes to be told again that they don’t know what happened. I have never had so many issues with a company.

What does one have to do to get you guys to debit my account on the correct date so its nor late?

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