Management is wacked - Casey’s General Store

My review comes with 1st hand experience since I worked there for over 2 years. I would never eat the soft serve ice cream, Its lucky to get cleaned once a week, and never sanitized. McDonalds cleans theirs every night! Same goes for the fountain pop, it’s lucky to get cleaned once a month.

The manager Paige, sarcastically humiliates and degrades the employees. Paige doesn’t know the meaning of appreciation. Managers like her break a business. I don’t envy anyone who has to work under the stressful environment Paige creates. That was actually the worst job I ever had and it was because of the micro-managing from Paige. For 2 1/2 years I watched her treat employees like dirt. I’m sure, it’s because she knows they could do a better job than her. No one never hears any words of appreciation.

Paige doesn’t make sure new employees are properly trained and then when they make a mistake she treats them like they are stupid. She does not encourage teamwork and at a place like that, a thriving business needs teamwork. The minimum wage Casey’s pay does not pay for all the stress that is created by Paige.

Paige is very unprofessional, I have seen her talk bad about customer and employees to other employees and customers. When Paige makes mistakes, she throws the employees under the bus so she looks good to corporate. I saw a lot of employees come and go, everyone has quit because of Paige. Paige cares about no one, but herself. A couple years ago when she got a DUI, she acted like it was every ones fault but hers and treated every one like dirt.

One single woman with 4 kids to support found a better job, as soon as she gave her two weeks notice, Paige runs to the schedule book and scratched her days off so she would lose two weeks pay. That woman was nice enough to tell her new job they had to wait two weeks so she could give notice, then Paige repays her by taking her off the schedule. Nice way to treat a single mother with four mouths to feed. Then when someone quits with out giving notice she complains about them to everyone. Paige is too immature to be manager material.

The work schedule Paige creates is out of hand. She will schedule a person a couple days a week, the 1st shift, then a couple 2nd shift, then 3rd shift. Never the same days or hours, so every two weeks you get a new schedule and its does nothing but cause hardships for the employees, because they can never plan anything out side of work because of the wacked up schedule. Then if you cant work one of those wacked up days, she tells you its your problem, you have to find your replacement, or get written up.

If your a cashier, you are responsible for drive offs and are expected to pay for the drive off or get written up after 3 write ups you are subject to termination. To top this off, when someone orders lottery tickets and if they decide they don’t want it after you print the ticket, your expected to purchase that as well. All this on a minimum wage job. I would like to know how its the cashiers fault when a person steals gas or decides they don’t want a lottery ticket?

What’s really crazy about that is, they expect the cashier to take responsibility when Casey’s refuses to put cameras out side to catch the drive offs! Then on your 1st year, 2nd year your supposed to get a raise, but Paige puts it off for 3 months for many employees so that ended up costing us an average of $100.00 we didn’t get paid.

Needless to say, The 400+ a month I spent at Casey’s, is spent elsewhere. I will not spend my money at a business where they have an unprofessional manager. I have owned and operated a business for over 30 years and a manager like Paige is a liability. She will cause Casey’s to get sued with harassment, humiliation or someone will get very ill from consuming the soft serve ice cream or fountain soda, which is full of gems and harmful bacteria from not being properly cleaned or sanitized.

Casey’s¬†General Store – 4650 E Rockton Rd Roscoe, IL 61073 United States | 815-624-0080

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