Rips people off - American Standard Online

Me and my wife and two children decided we wanted to do a rent to own idea for a house because we could not afford a down payment. We looked up sites online to see what site offers that and decided on american standard. We looked things up and decided since they do offer refunds we could try them.

We sent out 60 letters and had most return to sender. Upon being frustrated we waited the 90 days we called and tried to start the refund process but were told we had to have 5 denial letters first and had to submit the cancellation in writing. We were never told this in the beginning.

We were hoping this money refunded would help us with getting our boys ready for school. We live paycheck to paycheck and I work on commission now me and my wife have to worry if we can get what my child needs for school.

I would not use this company we thought it would help us own our own home for the first time but all they did was rip us off.

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