Very poor Customer service for business customers - PNC Bank

Our business has accounts with PNC in Carmel, Indiana. We are a custom home builder. We get our revenues through bank draws that our client’s release to us. PNC’s policy is to now refuse to sign my client’s bank draw forms, so I can deposit funds into my PNC account.

When I spoke to them about it and ask why they thought this was a good idea, they indicated that is just the policy and did not care what I thought about it. We will have to go with another bank that values business customers and will help them grow instead of put road blocks in front of them.

For PNC Bank Representatives or Owners

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