Ridiculous - Verizon Wireless

So I’ve had Verizon as my wireless provider since 2002. In 2011 I purchased the IPhone 4 when it first came to Verizon and every experience I have had with them since has been a nightmare. My phone fell into water, so I brought it into the Totowa location and when the employee found out what had happened they immediately threw my phone onto the counter like it was a piece of trash. It fell into a clean toilet btw.

Then today I was trying to buy a new phone and the guy said that it was illegal for me to get a new phone. Even though I purchased a phone for my sister for Christmas and they ha no problem selling it. Guy at the front of this location has the worst customer service skills and I cant believe a company as big as Verizon cant afford to find some help that does come from the hands of a moron.

Congrats on losing my business.

Verizon – 540 Us Highway 46 Totowa NJ 07512 973-256-1020

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