Lied to and their products misrepresented - TaxExact Software
Three weeks ago I spoke to a sales representative about Tax Exact software. I explained to the sales person I lived in Louisiana and had an accounting firm in Louisiana. All my clients are based in Louisiana. I was told that all fifty states were available for corporations returns and individual returns.
After I purchased the software, I found out when trying to download Louisiana for the corporations they told me Louisiana was not available for Louisiana. I asked to speak with a manager and explained that this software wouldn’t do me any good. I asked that my money be refunded to me since I notified them within three days. I was told I couldn’t get a refund and I was told Louisiana wasn’t available.
Why would I purchase a software package living and working in Louisiana since all my clients are based in Louisiana? I was lied to and the software misrepresented to me.
I tried calling and leaving six messages with no reply back to me. I feel that if a company doesn’t stand by it’s product it’s not much of a company.
Comments About TaxExact Software Review: Lied to and their products misrepresented
Recent Company Complaints
Slim Fit 180
New Vermont Motel
Jim’s Local Market
Munoz & Company
Caring Presence of Arizona
Clear Title and Escrow of Jackson
More TaxExact Software Complaints
TAXEXACT Software is same Company as TRX Software
I wanted to share with everyone that TAXEXACT sofware is the same company as TRX software. I am one of...
Lied to and their products misrepresented
Three weeks ago I spoke to a sales representative about Tax Exact software. I explained to the sales person I...
Most Worthless Tax Software Ever
After many years with another software company, I decided to try a new one – unfortunately tried Tax Exact. First...
Do Not Buy
This program is not suitable to do business. From start season, there are problems and problems. You have to spend...
This company is HORRIBLE. I purchased this program in December 2013. I was starting a new tax company. First, the...