Start to a Bad Day - Shell

I was on my way to work and stopped for gas. I like to use my FRN card and Shell CC. I guess I was doing something wrong & it told me to “see cashier.” I went in & the agent was so rude (heavy set, long light brown hair doing paper work) she screamed “IT’s CLEAR!” I tried to explain it to her, but she just screamed again.

Tried getting it to read my card and it once again said “see cashier.”

I go back in and she says screams “you have to prepaid!” I told her I did not want to prepay, that I wanted to fill up. She screamed again!

I walked out and tried it again and it worked that time.

I will never go back in that store again to buy snacks for work again. I drive 100 miles a day, 4 days a week. I am a good fuel customer, and I have worked in customer service my entire life. This woman should not be at the counter, she needs to be placed in a room by herself.

Kingston Oklahoma Shell Station – Main St Kingston, OK 73439

For Shell Representatives or Owners

Respond To This Complaint Complaint Removal

Comments About Shell Review: Start to a Bad Day

Leave a Reply

Be the First to Comment!

Notify of

Follow Us To Receive Complaint Alerts

Get Complaint Alert Emails