RoyalGame Rip Off - King Games

I had a King.com account since 2008, before it became to two companies, one is King.com for mobile and RoyalGames for web. I have been playing games on and off until my kids started play too. We played on the web and competed with our ranks. It is family fun for us.

I have read some bad rip off stories of RoyalGames.com and wanted to withdraw my cash winning that I accumulated over the time. First, I was told I can only withdraw to a PayPal account (don’t understand why they can take my money from my bank but can’t return to the same account), second I was told the process would take 14 days (don’t understand why they can charge me as soon as I chose to deposit to the account but need 14 day to do the opposite).

As I trusted what the company had claimed, I did what they asked me to.

Here is what happened:

On the 12th day, my Paypal account sent me a no-contact-info letter rejected the transaction. On the 14th day, my account got blocked. I check with the Support Service, was told I needed to send a copy of my ID ASAP in order to get the withdraw processed. I did send. I was requested to provide all the account ID for any family and friend accounts in the same household, I did and told them our family enjoying play games for fun. In return, I could not log into my account any more so as my kids. I lost all my deposits as well as my winnings.
I did not remember seeing any Term and Condition documents from the web site addressed any family use of the site. Guess RoralGames is not a family friendly place to have fun. From lose of near $500, I have learned my lessons. I will put RoralGameson my black list too. There are other game sites we can have fun with.

But I would like to file legal action against RoralGames’ rip off for the justice.

STAY AWAY FROM KING.COM and ROYALGAMES.COM!!!!!
Thanks

For King Games Representatives or Owners

Respond To This Complaint Complaint Removal

Comments About King Games Review: RoyalGame Rip Off

Leave a Reply

2 Comments on "RoyalGame Rip Off"

Notify of
Sort by:   newest | oldest | most voted
I play for free. So at least, I’m not losing any money like you guys. I started playing around 2007. I had more than 50,000 points (this was on King,com). But this was soon cut off around 2012, when they changed to Royalgames. At that point I could play on either site. Suddenly, I had no more connection (your account has been blocked). After contacting them, they reinstated my account. It took a lot of hard work, and many, many emails, but I restarted at zero points. Now I’m like the newcomer, I’m on 16,000 points. I feel this is… Read more »
The exact same thing has happened to me. Both me and my husband (who obviously live together and share an IP address/computer) use the site. I won a bit of money and put in a withdrawal request to my paypal account. It said 14 days – fine! In the meantime I managed to increase my winnings again. On day 13 I logged in to play and was told that my account was blocked. I contacted the support team and was told the “block could be lifted once they received ID”. I told them I had not been contacted and asked… Read more »
wpDiscuz
Close

Follow Us To Receive Complaint Alerts

Get Complaint Alert Emails