Terrible Management - Extended Stay America

There have been numerous complaints about one of the long term guests harassing me, as well a few other guests. Yet, the manager seems to ignore the complaints, and actually tried to give excuses to one of the other guests for the behavior. Most places that are in the hospitality business wouldn’t put up with this since it affects their bottom line.

Apparently, the men are friends of the manager, so he doesn’t care what they do to the other guests. Two of us are on the second floor, the same as the harasser, and the other two are on the third floor.

If you are intentionally slamming doors and banging on walls and breaking things in other rooms, your being TOO LOUD. We have made several requests for the harassment to stop, yet the ‘canned response’ from the manager is “I will tell him to stop”. Obviously, he isn’t telling them anything, since it only gets worse. He doesn’t even treat his staff with respect.

Extended Stay America – 542 West Dussel Dr Maumee, OH

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