You Really Suck. - Duke Energy

I paid my Duke Energy bill on time every month and they still cut the power off s had to pay the reconnection fee for there mistake. Got the power reconnected and then on the next bill have a deposit required on there.

Then nine days later got a letter from them saying no deposit was required.

When I called customer service to see why the deposit was still on there the rude lady told me because I did not pay my bills on time and she could not find any record of the letter. I don’t guess so because you just want money and don’t care about your customers.

Let me just say you really suck.

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