Got Email Saying Plant Was Delivered 5 Hrs Late – Wasn’t Delivered At All - Avas Flowers

Ordered Serene Dish Garden to be delivered before 2 PM on Saturday June 14, 2014.

Called at 3:30PM. Customer Rep said the driver was not answering his phone. He said he would call back.

Called again at 4:05 PM. This customer rep said that florist had gone home and they could not reach driver. If item wasn’t delivered that day, it would be delivered first thing Monday morning. Received e-mail saying delivery was made @ 6:59 PM on Saturday. Person did not receive item.

Called again on June 17, 2014. Same story: couldn’t talk to driver. Customer rep promised to call back. He didn’t.

For Avas Flowers Representatives or Owners

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