Horrible Service They Won’t Fix - AtLink Services

My service is NEVER consistent. It constantly goes on and off. I pay extra for maintenance and they never want to send someone out. I called again tonight because service went down AGAIN.

The so called tech, basically hinted that it was my problem. Never offered to send someone out, never offered to check anything, never offered a solution and of course, we are NEVER offered credit, even when they admit it is their problem. This is NOT reliable rural service. Their technicians are not knowledgeable at all.

Then he wanted me to plug my computer directly into my computer instead of the router I bought from them, which I can’t. Since I am unable to get hook up the computer directly, he wouldn’t help me and I finally just had to hang up.

For AtLink Services Representatives or Owners

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