This year, so many problems - Nexus1040
I have used TRX for the past 3 years. I have not had many problems. This year, so many problems, I can’t list them all. I called 2 weeks ago (on hold for 1 hour) about AZ and CA forms and e-file. I was told soon. Here it is almost the end of Feb. and I can’t e-file. I started sending state returns to my clients yesterday.
Then I received a call from one of my clients. She tells me that the filing status line on AZ Form was checked for HOH instead of MFJ. I checked the program, it showed MFJ. But when I create a PDF file, it shows HOH.
I called again today (on hold 1 hr) brought this to their attention along with some other problems with AZ forms. When I asked about efile, they told me they are waiting for the states approval for them to efile.
As of today there are only 4 states available to efile. From the way they talked, I don’t forsee efiling states very soon. I would be more than willing to be a part of a class action suit.
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