Can’t access my Sprint account information - Sprint
In the month of November 2012 I decided to close my sprint account no.608187182 Phone no. 706-523-7323 due to poor service. I had received a letter from sprint explaining my phone would no longer operate in the near future since I was an old NEXTEL customer. Service had gotten very poor since the “buy out” and I decided to cancel the service. In the letter I received was a web site I could go to and gain access to my account information (PINN NO) This was to no avail I could not get in to my information.
Thus I called SPRINT on my home phone. I was asked by the agent for my PINN no. and the first elementary school I attended, My answer was I have no Pinn and the elementary school I gave was incorrect. I only attended one elementary school so I know it was correct. After talking with the agent for several min. I was told a SPRINT representative had assigned a Pinn no. This agent I was speaking with put me on hold, called the SPRINT store on Bradley Park Drive in Columbus and made arrangements to close the account in person the following day.
Being told this information I proceeded the next day, which was Sunday, and I arrived at opening time and did close the account. My phone service was halted within just a short period of time. In just a few days I was sent a bill for the following month which I reluctantly paid.
Now here it is the 28th day of January 2013 and I received a bill from SPRINT for a total $51.52 due February 15. I immediately called !-888-56-6111 for an explanation of the charges I was asked the same questions my elementary school name ( which I gave and was told was incorrect) and for my PINN no. No one can tell me how TO CLOSE MY ACCOUNT and won’t allow me to do so. THIS IS NOT RIGHT AND I FEEL IT IS AN ILLEGAL ACT AGAINST ME. I have just retired and am tired of beijng taken advantage off.
Respectfully; Philip B. Williams
Comments About Sprint Review: Can’t access my Sprint account information
Most Viewed Complaints
Beverly Hills MD Reviews
NuWave Oven Reviews
Recent Company Complaints
KD Enterprises Haverhill
4 My Kidz Movers
Marine Transport Logistics
ASR Mechanical Kansas City
Diddy’s Car Service
The Electrician Houston
Fairway Chevrolet Truck Mega Store
Certified Plumbing & Heating Saskatchewan
Juniper Hills Apartments
More Sprint Complaints
Failure to disclose fees
Sprint has been advertising to ATT and Verizon customers that they will “cut your bill in half”. Being a longtime...
So apparently, Sprint thinks that just because you make payments with a credit card that are not auto payments they...
Sprint / Nextel says employees don’t have to do their jobs
Made arrangement for back payment with sprint ,didn’t give me the allotted time to pay it back (fdc say’s they...
Sprint 14 day trial joke
This is a copy of the message I sent to Sprint: I have been told since this posting, yesterday, that...
I made an arrangement with Sprint. The rep that made the arrangement documented that I would pay the full amount....
Should be Ashamed of Themselves!
This is very true. They actually get 0 out of 5 stars. They should be ashamed of themselves. This is...
Sprint I don’t like your service
I have had sprint services of a little while now (3 to 4 yrs) and i don’t like it one...
Super Sad about Sprint
I am highly disappointed in Sprint as of now. I have a 2 phones I have had to replace several...
Sprint’s Poor customer service
I am a Sprint Customer and purchased a Motorola MB855from them. I had also purchased insurance on the phone thru...
sprint home phone rip off
Before you get a sprint hone phone make sure the tower works in your area. We have had nothing but...