It’s a scam - HomeAdvisor

This complaint is against A company homeadvisor,inc. The only number I have is on My bank Statement. It is 877-947-3639.

I am a painting contractor doing business as Minkler Enterprises. I received a call from this company. They told me they would send me leads for a predetermined price for me to call. I was told the sooner I called the better response I would get. I did as directed and got no answers but (1). I called on 2-7-2013 to cancel this service. I left a message with the person (Leland) who had called me originally called being as this was the only number I was given. I got no response as far as a call back or anything else.

In the meantime the leads kept coming and I kept getting charged. I called other times when I would get an unrequested lead as I was getting charged for these. Finally I figured A way to get to someone other than Leland and hopefully got the service cancelled. At that time I told The person i was talking to I would be disputing these charges with my bank.

This was 3-5-2013.

I went directly to my bank to dispute these charges.The person I was dealing with got me on the phone with the complaint department. This person said she would call the number on My bank statement and see if we could resolve it there. She did this as a 3 way call.The person she talked to said he could not give information with out my authorization. At that time I made him aware I was on the line too. At that time you could hear him yelling hello, hello and then he disconnected (hung up). The bank said they would credit my account until this was resolved saying it could take up to 90 days.

I would not recommend this company.

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RIP OFF, SCAM !!!!!!! Thought I would try it out and bam, bogus phone calls, people price shopping. At $17 to $26 per phone call, depending on their location they were killing me. By then you’ve figured out they are crooks and call to cancel and they try to sweet talk you into cutting back on the calls you’ll receive and etc. I told them to cancel everything including their take off company, Help Desk. I had already paid up front for the year services of $347.98 so the person on the phone said they would keep my company listed… Read more »

I am a contractor and signed up to use Home Advisor. I was charged for leads that never replied to emails or phone calls. I discontinued the service and was charged over $100 for bogus leads! VERY DISSATISFIED WITH THIS SERVICE! If you are a contractor don’t buy into their SCAM!!!!!

Their “Preferred Plumber” Cass Plumbing quoted 3 times the price that an Angies list plumber did the work for. When I wrote a review on http://www.homeadvisor.com to warn others, http://www.homeadvisor.com did not publish my review, and never informed me that they did not publish my review.

I am a radon measurement tech. I was assured I would get more leads if I signed up. After awhile of no leads I called to cancel. Their rep assured me that all charges would be erased. A week ago I got a notice that I owed them $130 and would be sent to collections if I did not pay. I called the company and was told they could not cancel the $130. I paid up after much complaining just to get rid of them. I got no leads from them. They just ripped me off.

I had someone call “to confirm the appointment” when no appointment had been made. Another highly rated person was clearly dishonest, changing prices as he went, and selling me services I did not need. My tactfully worded review to home advisor went unlisted, I had hoped to alert people using this company to simply check that the written estimate was the same as the estimate they received when someone came to their home. I would not advise the use of this site.

Home Advisor is a company of conniving and deceitful employees, which is a reflection upon whoever or whomever is running that fukin scam. A couple or more idiots employed there had set up appointments without notifying me beforehand and I was charged on my credit card. After those lying and thieving little bastards attempted to continue their bullshit, I had a hold put on the card to stop them from adding any more charges to it. I had also noticed that whoever created my profile did not do it according to what my services provided. So I had a bunch… Read more »

I just took a contractor to small claims court for violating the federal Do Not Call list and spoofing phone numbers. His defense was he doesn’t do telemarketing. He gets my information from Home Advisor. I never filled out any forms online but I get lots of calls asking if I have any remodeling work to be done. This must be how Home Advisor gets its leads. Be warned contractors. If you pay Home Advisor to make telemarketing call then they are your agent and you become responsible for the penalties and fines.

I own a full service HVAC Company in the Midwest. We are a smaller company. I have been with HomeAdvisors since October, 2015. Lately they have been a disappointment. I call leads back immediately. The first 6 weeks were great. I received 10 leads and did business with 5 of them. The last month has been terrible. I have received over 10 leads and did business with 2. Three of the leads told me that they were just looking for prices and didn’t need any kind of service at the present time. Another one told me he hired someone 15… Read more »
All of these services are shjt. But since they do not charge the homeowner they don’t know any better. They’re like phone book that charges you everytime a homeowner picks up the book. Vetting their contractors is a joke. 120 second phone interview, ” oh you’ve been doing it for 10 years, obviously a pro, you’re good to go “. The only way they know if you any good or not is if they get complaints. So in reality they are of no better service to the homeowner than the contractor. All they are concerned about is selling leads to… Read more »
Service Air Eastern Shore, Inc
We are a very busy HVAC company that gets excellent results from using Home Advisor. We pay an average of $45 per lead. Some pan out some don’t. Most of the homeowners are looking to replace their systems so the leads that pan out turn into major jobs for us. The key is to call immediately. We have text notification and email notification that are received by three of us in the company and we all call at the same time to get through. Yes, this means 2:00 in the morning sometimes. We get many calls late at night when… Read more »

Glad I found this site. I’m a consumer and I don’t want to be pounced upon by and pressured by contractors. I wanted to find a list of names I could contact on my own and compare bids. Seems this service won’t suit my needs.

All American Purification
We are a Water Softener/Filtration Company on the West Coast of Florida and have been using HomeAdvisor for approximately 3 years now. On the average we spend about $1500 a year on leads. Some leads are in the $7.00 range and some (direct connect leads) can go up to $25.00. The secret, if there is one, is to jump on the phone as soon as you see the lead come in and get an appointment. If you snooze you lose! It also helps to have one than one person receiving leads for your company. We have 4 people who see… Read more »
Signed up a few weeks ago. 8 leads, able to contact 7. Results so far: 5 customers, 1 pending appointment, 1 who wanted more extensive work than I do (I had to politely take a pass), 1 never got back to me (I made the effort). This to me is a good percentage. I only need this in the winter months, which I made clear when I signed up. Hopefully there won’t be any difficulty when I cancel in a couple of months. If it continues going well and I need the leads next winter I’ll sign up again. For… Read more »
I, too, got suckered in when I signed up our business. The first lead came the next day….for another state. They contacted me by phone as I was attempting to find a means of reaching them, as their system won’t put a contractor through without an account number (which took me 30 days to get). I told the man of their error; he said it would be credited back and gave us five (5) free leads if we would give them another chance. Then leads would come as late as 3 hrs after the party requested service and, naturally, another… Read more »

No matter what I’m looking for at HomeAdvisor I always get Sears even after I specifically said anyone but sears. I wound up paying Sears over inflated prices just to get it done.

no inflated prices thats a lie

I have used Home Advisor for up to three years. I DO have trouble with the amount of leads where the homeowners never answer and I will go so far as to go to the address and leave a card and letter of introduction. I also have issues with the number of homeowners who are Just window shopping as I do all estimates for free. But in the long run ,I sell on average six to seven jobs a year, small additions, basements and kitchen remodels. Just one job pays for a years worth of leads as I limit my… Read more »
wow really. ok well im using homeadvisr for electrical services. yes some of the leads you get you don’t get a response. and some of the leads have already found a contractor. but if you call right away your more likely to get them. I get about 25% of jobs from the leads that are ssent to me. yes some of the leads ive got to pay for that don’t answer. but they are all potential jobs you have to make an effort for it to work in your favor. if you have bad customer service no one will work… Read more »

I am a consumer…. and just want to add.. maybe some calls aren’t bogus… always leave a message. I got 3 calls instantly, I was talking to one, one left a message, one didn’t. I returned the message call, and have 2 estimates scheduled.

well;seems you didnt get’-it’….THE WHOLE IDEA OF THIS TOOL FOR ADVERTISING -IS TO SHUT OFF YOUR LEADS , ;WHEN YOU NEED TO >YOU CONTROL THIS;ALSO ITS IN YOUR PROFILE UNDER MANAGE LEADS , AND ACCOUNT’.

These people have pestered us to sign on with them for at least 4 years now, We keep refusing and they keep calling…most recently at 6:45 THIS MORNING! I don’t blame anyone for trying to make a living, but these people are not to be trusted!

Do NOT purchase a Flexable Hose!! This company is a complete JOKE – should not be allowed to do business. The hoses leak and break like a balloon so beware!! If you call customer service, get ready to be put on hold for hours and if you are lucky enough to talk to a real person – be prepared because you won’t be able to understand them!! I’ve been fighting for my credit for 3 months now and I’m determined to get it!! I’ve made over 20 phone calls and was promised yesterday that I would receive my credit in… Read more »

I am glad you posted this! I thought it was me but I brought three of them from different
stores and they all lasted maybe a week!
I was just hosing off the birdbath and one popped!
Don’t buy the mighty hose nossel it doesn’t
have any pressure at all like on tv.
I have become a person that doesn’t believe anything on tv any more!!!!!!!!!!

To late for me, there’s already one on the way. Hope it’s as good as they say since it’s one of the new ones just coming out.

Hello every one I am a Contractor and signed up to this site morning of 4/12/13 and they call me at 7:30 am that’s early. Also the suport guy said that he wanted my info of my bank account and SSN that is not right. I thought it was going to be ok but then later in the day they sent me a lead on a customer and when I called they did not answer: the first time they did not answer then the second time they answered and some how did not hear me then the third time did… Read more »

so very miss informed you people are. dude every contractor on this site is checked for licenses.. and leads arent gaurnteed your to dumb to be using a service like this. thanks more leads fro the rest of us

“so very misinformed you people are.” Is that a Yoda impersonation? Then you call someone dumb after misspelling guaranteed. Using “your” when it should be you’re as in you are. Using “to dumb” when it should be too dumb. Then “thanks more leads fro the rest of us” should be Thanks, more leads for the rest of us. My advice to you; don’t call people dumb anymore.

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