False Advertising - HHGregg
I recently saw an add pertaining to a 55″ LED TV for $399.00 starting at 8pm on Thanksgiving day. I visited the Wellington, FL branch and stood in line for 1.5 hours. One of the representatives was nice enough to give me an advertisement paper showing all the sales while I waited. Thought that was pretty good business.
The doors opened shortly after 8pm. I walked to the TV center and was able to locate the $399.00 advertised 55″ LED TV with no problem.
I then took the TV to the register line and while I was waiting in line to pay for the TV, one of the representative asked me if I had a “Gold Ticket”. I replied with “what Gold ticket”? He stated this TV was reserved for Gold Ticket holders that was handed out earlier in the morning. The problem is No where in the TV add or handout that I have states anything about only can buy with a Gold ticket in hand. I spoke to the manager there and he stated this was their policy and he had to follow the rules. I pointed out that no where in the advertisements does it disclose this key point of communication. The manager could only say “I’m sorry”.
I left without making a fuss in front of all the people. I know if I where on the board and heard about this complaint i would investigate why this happened in order to mitigate future sales, as I do not plan to provide sales to a non-ethical company. I would like to understand why this disclosure was not communicated upfront? Feel I’m owed that for my wasted time standing in line.
Please call me anytime…I left my phone number at the beginning of this process.
Thank you… Tim
hhgregg in Wellington Florida
Comments About HHGregg Review: False Advertising
Most Viewed Complaints
Sharis Berries Reviews
Nice Sole Reviews
Recent Company Complaints
KD Enterprises Haverhill
4 My Kidz Movers
Marine Transport Logistics
ASR Mechanical Kansas City
Diddy’s Car Service
The Electrician Houston
Fairway Chevrolet Truck Mega Store
Certified Plumbing & Heating Saskatchewan
Juniper Hills Apartments
More HHGregg Complaints
Terrible customer service
Purchased a new 55″ TV through their website and selected in-store pickup because it was less expensive to pick it...
50″ Plasma Flat Screen Television
I Purchased a 50″ Smart Flat Screen TV on November 15, 2011 for the amount 4724.64. I also purchased a...
I purchased a laptop from hhgreg on Wednesday, February 25, 2015 at the store located in Largo, Maryland and was...
Pain In The Butt
I purchased a 60 inch television and a 5 year warranty from hhgregg 1/31/10, and 10/3/10 my television screen didn’t...
Will make no effort to address my complaint
Haier Refrigerator purchased from hhgregg in Roanoke Virginia. Refrigerator was bought for garage in June 2014. Ran well until cold...
HHGregg has NO customer service
I am writing to express my unnerving deep disgust pertaining to a whirlpool dishwasher my husband and I purchased at...
Would give them a 3 out of 10 score.
First let me say that I have purchased all new kitchen items (stove, microwave, refrigerator & dishwasher) and washing machine/dryer...
I recently saw an add pertaining to a 55″ LED TV for $399.00 starting at 8pm on Thanksgiving day. I...
hhgregg Poor company to purchase anything
We purchased a DVR Recorder from HH Gregg that wound not record. Model no. DVR 620, paid for a 2...
This past Christmas H.H. Gregg ran a promotion on TV for a 60″ LG television for $488 the Saturday before...