Extended Warrenty On Washer - HHGregg

I am writing to complain about a extended warranty we took for 5 years on our Maytag washer back on 10/13/11. We took the extra protection so we would not have to pay for repairs. We have not used it until now we have a grinding noise in the tub when it aggravates.

I called the warranty place and they have informed me that I have to have a problem with the drain, not spinning or mechanical problems. If I have someone come out for a noise I have to pay for a service call. I said well maybe the tub is loose she said that I would be charged if the tub is not loose how would I know.

I would like to get my money back for the warranty if this is the way it works or a new washer. I think this is a terrible warranty.

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