Terrible delivery time and shipment resolution service - Dr Vita

I’ve ordered a handful of times from DrVita in amounts mostly around $150. Each time, the “free shipping” deliveries via UPS Ground are arriving later and later. Despite notifying DrVita of having passed its 14-day delivery limit again, after a week and a promise of 2-day reshipment, I still don’t have the order.

I also discovered when I tried to track the order that one of the products that I paid for was not available, about which I received no notice. Plus, they would not take responsibility at this late date and overnight a duplicate order, nor provide me with a shipping code to re-order it myself online.

The company is too unreliable and has such poor customer service that I won’t be ordering from them again.

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