Calling Card Ruse and Scam by Boss Revolution - Boss Revolution
I have been having a problem with the Calling Card company Boss Revolution for the past month, and I have tried to call them, and their agents were rude, un-helpful, and could not speak clearly nor articulate themselves clearly, hung up on me, or put me on hold for more than an hour and avoiding to take my call. I wrote this piece to them, and their website did not accept my piece, which I am posting below, and at present, I have been on hold for more than 45 minutes and nobody cares, whilst I have lost thus far, $6 dollars of my $2.00 calling cards apiece.
I would like to have this problem addressed or I need some advise from the bureau as to what steps to take next. Here is the piece I wrote to them and their website refused to accept:
“For three consecutive days, I have been having problems with calling Internationally using the local access number 9142694645, and every time I have been asked for the SECURITY NUMBERS AND IT IS REJECTED, AND IN THE PROCESS I lose my two dollars which has hardly been used. The last time I spoke wit someone called Marvin, he said this problem would be solved in 20 and or thirty minutes, and now today, I still have the same problem, being asked for a security number, and unable to make a call. Some agents are rude, others are not speaking clearly, and overall I have received careless and negligible treatment from this company(Boss Revolution). I am no satisfied with the service because no one seems or is able or wants to help me. As it is now, in my home number.
The Agent I just spoke to, had an attitude and was inaudible and hung up on me. As I am writing this complain, I have been put on hold now for over twenty minutes and no one is taking care of my call… I have these complaints and am a very dissatisfied customer. so, before I call the better business bureau, I am complaining to you(Boss Revolution, to address this 9142372713, I have two dollars, eleven cents which I cannot use logged-into my local access number 9142694645. I am still holding and there is no one is taking my call now going towards 25 minutes, and the rude(some of them) agents in your employ need to be dealt with. I am still holding, and I am writing this complain, whilst holding, and still no one answering the phone…”
Up to this point, as I am writing this complaint, no one is answering my call, and have been put on hold for over 45 minutes and counting.
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