Verizon Wireless Is a Nightmare! - Verizon Wireless
We are so frustrated with Verizon Wireless that it is causing myself and husband high blood pressure. For my Mothers Day this year my husband went to the Verizon store in Temecula and updated my cell phone. He was told we could save money by changing the plan we already have to a new plan in my name, without anything change to our service, and that the old account we had would be cancelled. We returned the old equipment via mailing boxes provided by verizon and paid $403.00 to cover any fees left on old account.
In June we started receiving bills from Verizon which I paid on line, $279.00(not realizing we were being billed on the old account which was supposed to be canceled) and the next day received a bill for $313.00 which I paid on line for the new Bill. We have been to the Verizon store where he purchased the new phones and Verizon Package several times, each time they said it was taken care of and we would not be getting doubled billed. That ended up being a joke, we just kept getting doubled billed so we contacted the 800 phone number for the customer service representative to help fix the problem, at least a dozen times we called and even spoke to a (Supervisor) which still has not corrected the problem after being assured it was fixed. we have paid a total of $1512.99 so far and today Sept, 16 we receive still another 2 bills from Verizon saying they want an additional $1023.64.
I can not believe the number company in wireless services can’t fix a simple problem. We are so frustrated we don’t know where to turn, can some please help us!
Comments About Verizon Wireless Review: Verizon Wireless Is a Nightmare!
Most Viewed Complaints
Comenity Bank Reviews
Recent Company Complaints
KD Enterprises Haverhill
4 My Kidz Movers
Marine Transport Logistics
ASR Mechanical Kansas City
Diddy’s Car Service
The Electrician Houston
Fairway Chevrolet Truck Mega Store
Certified Plumbing & Heating Saskatchewan
Juniper Hills Apartments
More Verizon Wireless Complaints
verizon prepaid plan
Went to Verizon store in Oakdale and they sold me a phone and said it was in, my coverage area...
Customer Service and Policies Are the Worst
For the last month, I’ve put up with several ridiculously bad customer service reps over at Verizon. The first one...
Unhappy With Verizon Wireless
Good morning, I have been a customer at Verizon since it became Verizon. Right now all I want is to...
“Verizon Wireless”…doesn’t hear-me-now!
Apparently, Verizon Wireless Corporation has choosen NOT to heed too my concern/complaints with regard to marketing their WIRELESS products in...
The Customer is Wrong, Even When Verizon Lies
I signed onto a family plan with Verizon with myself and two other people (my girlfriend and her son). After...
Lied about deal that led us to switch from AT&T
We were explicitly lied to by a sales representative on a deal that led us to switch to Verizon as...
So I’ve had Verizon as my wireless provider since 2002. In 2011 I purchased the IPhone 4 when it first...
Financial Service Calling whoever you want
I have been calling financial service and customer service for 7 months. I am the account owner on my account....
Verizon Wireless Is A Total Scam
I recently dropped my phone in water so I went to a Verizon dealer at mad river location in centerville...
Greedy & Dishonesty Trickery
Verizon ripoff, I give them a chance to give me a better rate after being with them over 15years on...