Inbox Dollars Complaints & Reviews SnapShot

Last Updated On: May 11, 2016

Inbox Dollars Corporate Contact

Business Name: CotterWeb Enterprises Inc
Corporate Address:
1295 Northland Dr #300
Mendota Heights, Minnesota 55120 USA

Customer Service Contacts

Corp Phone Number: 651-289-0720
Company Contact: Daren Cotter - CEO
Corp Website:

Customer Ratings and Reports for Inbox Dollars

Customer Ratings

Average Rating: 1.57 out of 5
Based On: 16 Reviews
Number Of Comments: 18

Consumer Loss Reports

Reported Losses: $956.02
Average Reported Losses: $59.75

Latest Inbox Dollars Complaint

Is Inbox Dollars a Rip Off, Fraud or Have They Scammed You? WARN OTHER CONSUMERS By Sharing

Category: Work From Home Directory ListingCotterWeb Enterprises Inc Listing

Refusing to pay money owed.

I have been receiving emails from inbox dollars for several years. It takes quite awhile to build up to the $30 needed to receive payment. I went on vacation overseas but still checked my emails from inbox dollars. I never received any emails from them about my being overseas until it came time for me to apply for my check.

Suddenly there was a message saying my account had been deactivated because information I had given them didn’t match up. I did a chat which was a total joke because the person has no answers for me.

I received an email saying this:

We’re sending this response as a follow-up to your recent Chat with us on Apr 28.
As explained in the first section of our Terms of Membership, it is a violation to list any country in your Member Profile besides the country you that you are both living in and visiting from.
We have found that this account has listed the United States as its country and completed United States-only opportunities, while consistently visiting from outside the United States.
As such, this account has been removed and funds are no longer available due to the violation.
If we can assist you further please let us know!
Thank you!
Resolution Team / Member Services

“If we can assist you further please let us know!” Yes, they could assist me further by paying me the money I am owed. I did not list another country in my member profile. I don’t constantly read the terms of membership so I was totally unaware of this rule. If they noticed I was in another country, why wait until I ask for my check before they terminate the account?

So I am sure they are paid to have people read these emails and do the surveys, so they keep the money I earned? This seems like a very shady practice.

Most Recent Inbox Dollars Complaints

More About Inbox Dollars

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Consumer Comments For Inbox Dollars

  • JJ1964

    I believe my account was hacked because my money (almost $45) was missing. It had been cashed out by someone else for a prepaid visa (I never cash for those). I contacted them by chat and the person seemed to almost act like I was lying. Kept asking me if I was sure the e-mail address wasn’t mine and no it wasn’t mine nor had it ever been. I cannot even get into my account some how the hacked managed to change the e-mail address and password. Now I have to wait for another resolution center to look into it. I posted on their facebook page for other members to check their account and change their passwords and not 10 minutes later my post was missing from the site

  • Candice

    I have been a member of Inbox Dollars for about 8 months and within that amount of time I have earned a good amount of extra cash. My only complaint with them are the shopping credits and the cash offers that they offer. Once completed they never credit my account and upon requesting assistance I get fed every excuse available. However I save every scrap of anything so ultimately they wind up having to pay me but I know they don’t like it because now they are saying that for cash offers that I need to take my issue up with the advertiser. Since they are making money from you as an individual via their website one would think that they would take the issue up with them themselves as it also doesn’t credit them, unless of course they are just running a scam which I am starting to feel like it is. If you go to the support center for the cash offers it tells you to contact support within 2 weeks for nonpayment but that some offers can take up to 30 days, yet not to wait longer than 60 days as Inbox Dollars cannot then assist you with the issue. However I recently was told that Inbox Dollars could no longer assist me, even though I complete the offers, have proof that I completed them, and done all that was required to do. They said that I need to contact the advertiser as the terms of membership state. Well those two contradict themselves immensely.

  • Sahara

    I’ve been a member since 03 or 04. I’ve had very few problems with inboxdollars. I would for the most part recommend them to anyone who’d like to earn a little extra cash without having to spend any money however you can earn far more if you partook in the shopping and other offers. Most issues that I have experienced with them have been easily corrected by creating a help ticket. Unfortunately they seem to have stopped paying for searches done with the toolbar, but you can still earn for searches if you visit the site. I do have issues with videos; from time to time they will continue to display quite a bit of “encrave” videos that only produce an error once clicked on. And the BET videos do not always payout. A few days ago though they sent an email earn $.25 watching a movie trailer unfortunately I have yet to be credited that amount.

    Now I would make a few recommendations if there’s anyone out there considering joining inboxdollars; you might want to set up a new email address just for these types of things. Because when you first join it seems that there are plenty of daily paid emails (10 years down the road not so much lol). You can reach your first payoff pretty fast if you sign up for the many “free offers” which pretty much consist of you receiving 25 to 2 dollars just to join the many survey sites out there. (Another reason to set up a new email; you’ll be sorting through your emails for days otherwise).

    All in all aside from the missing credits to my account; I would still use inboxdollars; seeing how just doing the videos, searches and a few surveys a day I have earned $22 in the last week. Without having to spend a cent.

  • Rosematy W

    I’m sorry so many people have had problems with Inbox,but, I have to say I’ve been a member there since 2013 and I cash out $30.(minus the $3 processing fee, which I choose) every 5 weeks without fail and all I do is surveys. Any problem I’ve had such as completing a survey and not getting credit is handled right away when I do an online chat support. I’ve made well over $600. on Inbox and feel bad that others have not had good experiences. Still, I would recommend Inbox Dollars to anyone.

    • Anjanee Gray

      I’ve been trying to do sweeps and it says disqualification help.

  • Angela Speakman

    Since reaching $29.48 inbox has deactivated my cash searches and my videos say not active in your region This is a big scam, since joining I have all kinds of spam i

  • kd

    I used to belong to Inbox Dollars but they terminated my account because they said I had not been active, I read the emails and do the surveys more than once a day. I rejoined recently with a brand new email address and immediately started getting a lot of spam emails that were from similar companies. I asked them why they sold my email address, they claim they didn’t. After these spam continuing, I cancelled my account and accused them of selling my email address again. The next morning, I had 67 spam in the account. I have had email for decades and never had more than 10 or 12 spam in a day. I rest my case, somebody was offended that I was onto them and signed me up for every stupid site possible overnight. This was not a coincidence. I also had the issue of not qualifying for most of the surveys, not worth the time.

  • Lola Folana

    i have been a member of inbox dollars for 6 years and cashed out twice..They have been good to me..

  • Janet Swails

    I think that many people do not understand how the site works. It helps a lot if you REALLY read the FAQ pages; they answer all of the complaints/questions that I’ve seen here. For one thing, it is not uncommon to be disqualified from a survey even if you’ve responded to a portion of the questions. If you feel that you’ve actually completed the entire survey and then been disqualified, though, that is something worth bringing to the attention of the support staff. You can do this by opening an online chat with one of the service reps (there are links for this function when you’re reviewing the FAQ); you can also write to them at I have never had any difficulty having any of my complaints or requests answered using these methods, and I’ve been a member for at least three years. As for the comment by one member that he answered five paid emails and then was disqualified, this simply is not possible. Paid emails are simply emails that the member reads by clicking on the link provided in the email — two cents is paid for each email that is opened, and the credit is seen in the member’s account immediately after the email is read. There is no “disqualification” for these emails; only for surveys.

  • J. M.

    most of the time you only do the ‘prequalification’ part of the survey..not the actual survey… far as the guy complaining about the W2..this income must be reported when you do taxes…if you earn over a certain amount…you need to submit your SS number so they can send you a 1099…..W2 has nothing to do with this…and starting a new account to evade taxes is illegal and rightly against the rules…that being said..being a BBB member is a joke…there was an investigation into this…even terrorist organizations get an A rating with BBB…

  • Cheryl Crown Kaled Stepnioski

    I have been doing the surveys now for a little over week and have yet to qualify for even one survey. They say at the very end of the survey that i didn’t qualify?? so they get the survey taken and do not have to pay..It’s very frustrating. I’ve emailed them, no response. And have checked my spam folder..the Live Chat never loads

  • You have to go to a bank to cash/deposit these checks, it’s usually the best place to do it at. Just get a bank account somewhere (usually free) and they can get you your money with no problems. I’ve never had any issues with Inbox Dollars either.

  • joseph borman

    i love inbox dollars.they have never done me wrong and ive never had any complaints or issues…..joseph borman

  • Tom

    Bunch Of Scammers they will start by showing money in account then they will let you take survey to end and tell you you did not qualified for it after you already took it. hence you give them what they need and they do not pay you! wasted hours of my life I will never get back

  • pay me

    yeah right

  • spreadtheword

    Meschella Brown i suggest you try out Clixsense
    they have the same surveys that inbox dollars have plus a lot more ways to earn money and you can cash out at min. $8.00 every Monday and Friday via paypal instead of the $30.00 and check method. Yeah that’s right get paid twice a week.

    its free to join sign up using the below link trust me i a have used inbox dollars and only cashed out once but i have made over $80.00 if you have any doubts please check out the forms and you will how awesome clixsense really is.

  • meschella brown

    why do I have to go through all those unessesary question just to ask inbox dollars 1 question this is a spam and it is too complicated. I went and did 5paid e-mails and they waited till I got finished and said I did not qualified. I did it and I completed it.

  • CotterWeb

    InboxDollars® terminates member accounts that are in violation our Terms of Membership. We are a reputable company that has been in business for more than 10 years and have paid members more than $20 million in that time. We are an accredited member of the Better Business Bureau with an ‘A’ rating. Please check your junk or spam folder if you are not getting our Support Center responses.


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