Gettington Reviews and Complaints by Consumers and Customers
Last Updated On: January 16, 2015
Gettington Customer Ratings and Reports
Customer RatingsAverage Rating: 1.00 out of 5
Based On: 4 Reviews
Number Of Comments: 2
Consumer Loss ReportsReported Losses: $759.00
Average Reported Losses: $189.75
Latest Gettington Complaint
The worst on line company I have ever dealt with.
This has got to be the worst on line company I have ever dealt with. I made an order with them and it arrived with pieces missing. Mistakes happen and I wasn’t too concerned. I called customer service but before I got to talk to a person I was put through a series of enter this number, enter that number, etc etc with their computerized phone system. Then it asked me what my call was about and it gave me a number of categories to choose from. Unfortunately none of them was “make a complaint”.
After lowering my IQ and elevating my blood pressure I finally got past the phone system and got to talk to a person. This person was the antithesis of customer service and wasn’t at all concerned with my problem and eventually agreed to send me the missing parts. I asked that they be expedited (the parts were for a heater and it was very cold) but this “no service” person wouldn’t do that so I agreed to regular shipping. I was unhappy but at least something was being done.
The next day I get an email from Customerservice@fingerhut.com telling me that the part wasn’t missing and that I was assembling the item wrong. I went back to the assembly instructions and closely examined the parts that did arrive and made sure that the parts were in fact missing. I responded to the email and even furnished photos of what I received showing the item was incomplete.
To date I have not heard back from these folks so I decided to write a review of this terrible service on Site Jabber. I should have looked there before I made my order. Gettington has the worst reviews I have ever read on a company (that was still in business). I have no doubt that these guys will be out of business soon.
10 Most Recent Gettington Complaints
Review #1: Just Don’t Bother!
Complaint Filed By: Carla G
On: January 16, 2015
Rating: 1 out of 5
I ordered a basketball goal for my kids for Christmas. It arrived missing key parts (the poles that attached the...
Review #2: False Advertisment
Complaint Filed By: susan
On: March 25, 2014
Rating: 1 out of 5
Reported Losses of $659.00
I ordered a laptop computer with touch screen. When the package came and a complete set up was done I...
Review #3: Collections Issue
Complaint Filed By: Matt McNutt
On: September 21, 2012
I was sent to collections by Gettington.com in January of 2012. At the time I was making regular payments thru...
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More About Gettington
Bluestem Brands Inc - 6250 Ridgewood Rd, Saint Cloud, MN 56303