Gold Violin Complaints & Reviews SnapShot

Last Updated On: May 10, 2016

Gold Violin Corporate Contact

Business Name: Gold Violin, Inc.
Corporate Address:
PO Box 147
Jessup, Pennsylvania 18434 USA

Customer Service Contacts

Corp Phone Number: 877-648-8400
Corp Website:

Customer Ratings and Reports for Gold Violin

Customer Ratings

Average Rating: 1.00 out of 5
Based On: 5 Reviews
Number Of Comments: 5

Consumer Loss Reports

Reported Losses: $15.00
Average Reported Losses: $3.00

Latest Gold Violin Complaint

Is Gold Violin a Rip Off, Fraud or Have They Scammed You? WARN OTHER CONSUMERS By Sharing

Category: Novelty Store Websites Directory ListingGold Violin, Inc. Listing

Extremely disreputable shipping policies for poorly made products.

Be wary and closely examine their policies before proceeding with ordering. My experience with this company has been that they offer poorly and cheaply made products and guarantee their profit margin but stealing with shipping costs.

With a third of the total cost of the order of a problematic item going towards shipping, they exact a profit whether the item is kept, returned or discarded.

Customer service proved to be not simply unhelpful, but unintelligible and unapologetic.

I confess to being fortunate enough that the dollar amount is inconsequential for me, but the principle remains the same. I doubt that most seniors, to whom this company markets, can afford to be duped as easily.

Consumer Comments For Gold Violin

  • MED

    I am waiting for an answer as to why they charged my mother $22.99 for a freight charge and when returning the item (that didn’t live up to our standards, btw), they are charging an additional $9.99.

    Plus, when she rec’d the item, there were no instructions regarding how to use it and it was taped up and shipped very sloppily. I will tell everyone not to use this company. I believe they take advantage of the clientele that it’s geared towards, senior citizens and the elderly, people of the greatest generation who are
    far too trusting. If I do not hear back from them, the Better Business Bureau will be hearing from me.
    Signed, A concerned “boomer”.

  • M. Bridges

    I was just about to place an order with and when i was searching for them this site popped up. I am very glad as I will save myself some headaches and not bother ordering from them. Thank you for your helpful posts.

  • I placed an order and never got email stating they received it. Never got email that it had shipped either. Called today to complain about this VIP you can join which they make it sound like it is free, which is $14.95 a month but the month you join with your order it is 1.99. I called to cancel but they said they cannot credit my $1.99. As a matter of principle, I called to cancel my order, to which they said it had just shipped… how convenient. I am returning my order and NEVER ordering from them again. I asked them to take me off their mailing list too. I am going to complain to my credit card also. It is a scam and they are probably making a lot of money out of it. What can a catalog really give you for $14.95 a month??? Really… Anyway, you live and learn. Do NOT order from them. There are many other sites out there that are honest and not unscrupulous like the gold violin.

  • ms. Rosie

    i ordered from the catalog and wondered what was going on with my order…after several days…no, I was not sent any emails or notices to let me know……"your order was received"…"your order is being shipped…"I emailed Gold Violin..2-3 times…..I got no response I called and spoke to customer service…who did not have a clue as to my order….if I EVER get my order—i won’t be dealing with Gold Violin anymore…

  • Joan Edwards

    Rec’d my pkg yesterday. The big box was ols, bashed in, and had a thin strip of scotch tape holdonmg it together on every seam. When I took the tape off, the bopx fell completely apart. It hels 3 catalogs. a bunch of paper stuffing, and two, 2oz tiny packs of napkin clips. The price for each was $10,00. In one of the catalogs, I could have ordered them for $4.99 each. I might have gone to the dollar store and chosen the same items. I want my total to be what is in the sale catalog. I will call customer service tomorrow (Monday), and see what they do for me. I will also tell them to take me off their catalog list.


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