Florist One Ratings and Customer Reports
Total Reported Consumer Losses:
Average Reported Loss Per Consumer:
Average Rating: 1.00
Based On: 3
Reviews / Complaints
Number Of Comments: 7 commentsView / Write Comments ↓
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Most Recent Complaint
Florist one does not deliver what you order on their web page
We ordered two items from their web page for a family funeral. The first basket arrangement did not look anything like what was on the web. It looked so poor. The glass vase was substituted by a basket making it so cheap looking. The flowers were substituted also except for the carnation. We understood this depends on what type of flowers are available however the number of flowers was cut to half what was shown on the web.
The basket looked so poor…. it was embarrassing The second item ordered was a spray, the same situation as the basket. It was full of green and very little flowers and it was not the size / dimensions shown on the web. We brought this to their attention first by sending e-mails, commenting on their web page under “contact us”. We received no response. We eventually called them.
They are located on the East Coast. We were informed that they would need to contact the local florist for more info. However, there was no apology and they kept defending their florist … that the two items delivered were exactly what was on their web.