Dr Vita Complaints, Reviews, Scam and Fraud Reports
Corporate InformationBusiness Name: DrVita, Inc.
Category: Drugs & Medicine Websites
Complaint Directory: View Listing
Corporate Address: 6980 W. Warm Spring Rd #100
Las Vegas, Nevada 89113 USA
Phone Number: 800-211-4188
Company Contact: Wayne Gorsek - CEO/Owner
Dr Vita Ratings
Customer Loss DataTotal Reported Consumer Losses:
Average Reported Loss Per Consumer:
Consumer Ratings DataAverage Rating: 1.50 of 5
Based On: 16 Reviews / Complaints
Number Of Comments: 38 comments
Most Recent Complaint About Dr Vita
Service anyone ?
On December 31st I ordered supplements at Dr Vita for 168.00 USD plus shipping. They were shipped a week later with DHL and arrived at the end of January.
Having sent in an email to customer service at Dr Vita stating the unacceptable delay of 30 days; suggesting they use USPS (Much more efficient & fast), I got an almost “lecture answer” back this morning stating unequivocally that they ship with DHL, no if’s or but’s.
That is what ‘they’ call customer service, I guess …
DrVita.com - Alternate/Additional Business Names: MotherNature.com | MyVitaNet.com | Additional Contact Information: Garrett Miller - Director of Customer Service
Official Responses from Dr VitaBy: Garrett Miller On: May 20, 2013
DrVita has shipped tens of thousands of orders to VERY satisfied customers. We have a perfect 10.00 score on www.resellerratings.com and have an A+ rating from the Better Business Bureau. DrVita does not collect any payment until the order ships out and we offer a 30 day 100% satisfaction guarantee. We have a number of notifications throughout our product pages and checkout process for shipping and stock availability. DrVita cannot control a manufacturer’s product cycle or a product’s release date and unfortunately sometimes products are late and are not available for purchase or shipping. We strongly believe in our Customer Service and would love to respond to the complaints listed here, but cannot due to the lack of customer names, order numbers, or other important information. DrVita can be contacted in two ways. By email at firstname.lastname@example.org or by voice at 1-800-211-4188 Sun-Sat 7am-7pm PST. All of our representatives are local and in house. We also have a very quick response time.
Feel free to see for yourself.
Director of Customer Service
Dr Vita Reviews and Complaints
Shipping Is A Joke
Complaint Filed By: NC shopper On: December 19, 2013 Rating: 1 out of 5
I placed an order through Dr. Vita with the free shipping. It took almost 2 weeks to get to me,...
For God’s Sake All I want to do is place an order!
Complaint Filed By: Christi Celli On: August 27, 2013 Rating: 2 out of 5
I’ve spent the better part of the day trying to do so and I’ve still got zip! I’ve followed all...
DrVita.com is defrauding consumers using Achillian Ultimate-9
Complaint Filed By: Bhy Ho On: May 28, 2013 Rating: 1 out of 5
DrVita.com is defrauding consumers using Achillian Ultimate-9, a product from another company without permission and incorrect ingredients. Consumers BEWARE I’ve...
Terrible delivery time and shipment resolution service
Complaint Filed By: Invisible On: April 29, 2013 Rating: 2 out of 5
I’ve ordered a handful of times from DrVita in amounts mostly around $150. Each time, the “free shipping” deliveries via...
Save yourself some misery and go elsewhere!
Complaint Filed By: SWelker On: March 15, 2013 Rating: 1 out of 5
I thought I’d try this company as they had a great first time discount offer. I placed an order on...
Back Order Hell
Complaint Filed By: Sally On: February 21, 2013 Rating: 3 out of 5
3 weeks since I ordered my items and still one on back-order. 15 business days. On their site it says...
Dr Vita Never ever again
Complaint Filed By: christina chambers On: February 20, 2013 Rating: 1 out of 5
This site is b.S. Ordered my things on jan:26 and it’s feb:19 still haven’t got my things.. Shipping update said...
Three Plus weeks and no Chia Seed
Complaint Filed By: JIm On: February 18, 2013 Rating: 1 out of 5
I ordered Chia seed on Jan 20. It is now Feb 16th and no product has shown up. I emailed...
Ordered 2/5 and my order still hasn’t even been shipped
Complaint Filed By: S. On: February 18, 2013 Rating: 1 out of 5
On 2/5/13 I placed an order with the drvita.com web-site. I had even contacted them via email ahead of time...
Same-Day Shipping Guarantee is blatantly false
Complaint Filed By: Nick Martin On: February 1, 2013 Rating: 2 out of 5
I placed a small order of 2 items on January 16th. It is now February 2nd, and my order has...
No Customer Service at DrVita.com
Complaint Filed By: BRENDA On: January 29, 2013 Rating: 2 out of 5
Dr.Vita has no customer service department that believes the customer comes first. When you call you only get a call...
error with zip code, never notified but charged
Complaint Filed By: amarina On: December 17, 2012
awful first time customer experience! just awful Big mistake that only after placing order I read reviews. 6 day after...
Complaint Filed By: dotdotdot On: December 12, 2012
Order 6 bottle supplements from them on Nov 14th, 2012. They sent me an email and cancelled my order on...
They don’t care about the custumers
Complaint Filed By: MONICA On: October 25, 2012
I placed my ordered, I received an email of confirmation and shipment, and payed for the shipping. I tracked the...
MyVitanet.com WILL RIP YOU OFF!!!
Complaint Filed By: Bobby Jo On: June 17, 2012
i have ordered & received product from this company before, but on a MUCH smaller scale. So, on November 13,...
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