NoMoreRack Complaints, Reviews, Scam and Fraud Reports
Last Updated On: May 28, 2015
NoMoreRack Ratings and Reports
Consumer Loss ReportsReported Losses: $21,043.03
Average Reported Losses: $84.17
Customer RatingsAverage Rating: 1.27 out of 5
Based On: 250 Reviews
Number Of Comments: 297 comments
Latest NoMoreRack Complaint
Be Wary and Do Your Due Deligence
I brought 2 pairs of Boots for my grandkids from NoMoreRack because they were a good priceknew the kids would like the style of them. and As I was browsing, I added a few things to my list and continue shopping. When I finished, I decided not to buy myself anything and just purchase for the kids. I deleted the items for myself and then went to the check out. When I did, nothing happened. So I hit the checkout button again.
That’s when I discovered I had in error, placed 2 orders. One order was for 2 pairs of Boots for the Grands and another order for 2 pairs of Boots along with a tablet and comforter, which I thought I had deleted. When I went to my email account, I had 2 emails thanking me for the 2 separate orders.
I immediately called NoMoreRack and informed them I had placed the order in error because I had not intended to buy 4 pairs of Boots and the other items. I only wanted to purchase 2 pairs of Boots only. Because nothing happened when I checked out, I hit the checkout button twice.
Hence, because my Credit Card was on file with Paypal, the funds were immediately taken from my account twice. (Be careful when you have this option)
NoMoreRack informed me that they could not stop the order once it was place and processed. I then called Paypal and the Credit Card Company, all to no avail. I was told to return the items even though this occurred on the same day and the items had not been mailed.
Here it is 2 months later and I am still having problems getting refunds due me. I had to pay to return the items to them at 30+. Now today, I am told NoMoreRack will only credit me for 1 pair of Boots. One pair cost me $36.00 and I have been given a refund for 23.31 minus s&h. I was told by NoMoreRack, the company that received my return could Not confirm that 2 pairs of Boots were in 1 Box???
NoMoreRack explained that items returned had to be in the original box with a RMA receipt, this is what I did!!! If they wanted 2 boxes returned to them, the Boots should have been sent to me in 2 boxes.
This has been a nightmare. NoMoreRack could see the mistake take initially. As others have stated, they make more money in returns than on the cost of items they sell. Now I will have a blemish on my credit because it will now be between my Credit card co. and NoMoreRack to work this out.
Just saying, I am finish with NoMoreRack, this is not good Customer Service or Policy Practices.
If anyone has any suggestion, I am open…
Thanks for reading and please overlook anything and typos… Very Upset
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More About NoMoreRack
NoMoreRack is an online retail store ( NoMoreRack.com ) that claims you can get brand name products at up to 90% of retail price. Their website is owned by Nomorerack.com Inc out of New York (USA). According to the Better Business Bureau NoMoreRack has been in business since 04/23/2012. They can be reached at: (212) 405-4011 or email@example.com. They currently have an D- rating according to the BBB.
Official Responses from NoMoreRackBy: Customer Relations On: March 11, 2013
Hi, We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our “Make It Great Guarantee” Policy. We can’t promise we are perfect, but what we do promise under our “Make It Great” guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at : firstname.lastname@example.org ? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Nomorerack – Everything You Love, For Less.
NoMoreRack Reviews and Complaints
Company is a Rip Off
Complaint Filed By: Bj Williams On: May 28, 2015 Rating: 1 out of 5
Does not honor their emails. Agree to give refund for one amount. Then tell you their email was a mistake...
Complaint Filed By: KE On: May 18, 2015 Rating: 1 out of 5
At Christmas time I was looking at tablets on nomorerack’s website for my grandkids for gifts. Nomorerack was advertising $199...
On my Second Pair of 7″ Tablets
Complaint Filed By: Jason Hicks On: April 22, 2015 Rating: 1 out of 5
On my second pair of Zeepad 7 inch tablets.. First pair no packaging.. I gave em a whirl and with...
No More Business
Complaint Filed By: Natalie Conklin On: April 22, 2015 Rating: 1 out of 5
I ordered (first order ever from nomorerack.com) a bathing suit. After placing my order, I received an email stating I...
Unsatisfactory product and request for immediate restitution
Complaint Filed By: Richard D On: March 25, 2015 Rating: 1 out of 5
Order #21052615 Would you assume that “U.S. Traveler Long Haul 24 Cargo Trunk Luggage” should survive one direct flight without...
Beware, they will send you what they want!
Complaint Filed By: DB On: March 4, 2015 Rating: 1 out of 5
This website is a scam. I ordered 4 items seemed like a great deal. I received all my stuff at...
If it looks too good to be true
Complaint Filed By: One unhappy customer On: March 4, 2015 Rating: 3 out of 5
Then it usually is! I guess I should’ have known. Ordered the Amazon Kindle 7 for about 51 bucks. Received...
NoMorePurchases from Me!
Complaint Filed By: TRP76262 On: March 3, 2015 Rating: 1 out of 5
I saw ad on Facebook for “nomorerack.” With 4+M followers I thought that this must be a great site. Not....
Complaint Filed By: san king On: March 3, 2015 Rating: 1 out of 5
My Granddaughter accidently dropped my phone. I started my phone search online. I went with No More Racks due to...
Screw up upon Screw up.
Complaint Filed By: Jenny Marshall On: February 18, 2015 Rating: 1 out of 5
Ordered a 9″ MID Google Tablet PC with accessories- including a keyboard, which is what I had to have and...
Complaint Filed By: John Mayer On: February 18, 2015 Rating: 1 out of 5
I called nomorerack today and ordered a Pavilion23 TouchSmart computer for $549.00. I filled out the form completely including all...
Complaint Filed By: Kathrynn Bryant On: February 3, 2015 Rating: 1 out of 5
My mother purchased a Zeepad tablet from NoMoreRack.com for my disabled son for Christmas. She passed away several days after...
NoMoreRack.com & PayPal resolution center
Complaint Filed By: Sue Pritchard On: January 30, 2015 Rating: 1 out of 5
In November, I ordered some furniture covers from NoMoreRack.com. I ordered what I would consider a matching set. A sofa...
NoMoreRack.com WORST – BUYER BEWARE
Complaint Filed By: babbs4040 On: January 30, 2015 Rating: 1 out of 5
BUYER BEWARE! NoMoreRack.com customer service is the worst I have encountered! the 800 number is 800-538-9798. they try really hard...
Return / Exchange Policy
Complaint Filed By: Judy Bramlett On: January 15, 2015 Rating: 1 out of 5
On January 6, 2015, I ordered a 6 pack of Pink in Lace Underwire Bras. I just received them today,...
Was a NoMoreRack customer… but no more!
Complaint Filed By: Nancy On: January 13, 2015 Rating: 1 out of 5
I have been shopping on line with nomorerack.com for over a year, but recently they ripped me off so blatantly...
NEVER AGAIN From NoMoreRack.com
Complaint Filed By: Anne MacIver On: January 13, 2015 Rating: 1 out of 5
NEVER*NEVER*NEVER*NEVER*NEVER*NEVER AGAIN. I ordered 4 items, all of which CAME IN A SINGLE ORDER IN A SINGLE BOX, all of...
NOMORERACK rip off
Complaint Filed By: M. Bracken On: January 12, 2015 Rating: 1 out of 5
I purchased 2 pieces of jewelry from nomorerack and received them yesterday. They were cheap looking and I wanted to...
Duplicated Order & Wants Me To Pay Return Shipping!
Complaint Filed By: Jan On: December 31, 2014 Rating: 1 out of 5
Nomorerack NO MORE EVER ! Company duplicated order & wants me to pay return shipping! I ordered & received 1...
Bait & Switch?
Complaint Filed By: Aidan On: December 31, 2014 Rating: 1 out of 5
I ordered a set of Beats by Dr. Dre earphones on November 30, 2014. On December 22, they send me...