AliExpress Complaints, Reviews, Scam and Fraud Reports

AliExpress Profile

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Corporate Information

Business Name: Alibaba Group
Category: Discount Websites
Complaint Directory: View Listing
Corporate Address: 18-19/F, Block A West Lake Plaza 391 Wen Er Rd
Hangzhou, Zhejiang 310099 China

Phone Number: +86 571-8502-2077
Company Contact: Jack Ma - Executive Chairman
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Ratings Damage Reports For AliExpress

Customer Loss Data

Total Reported Consumer Losses:

Average Reported Loss Per Consumer:

Consumer Ratings Data

Average Rating: 3.00 of 5
Based On: 2 Reviews / Complaints
Number Of Comments: 1 comment

Most Recent Complaint About AliExpress

Express To Losing Money

I’m a 69 year old grandmother living on SSI. Trying to save a little bit of money, I ordered a pair of sneakers from a store on Aliexpress. The seller wanted me to wire money $60.00 USD for the sneakers.

The sellers store was closed after I went to check up on my order. The customer service rep. didn’t help me at all, gave me run around. I noticed that the customer service rep. had the same name as the seller of the sneakers.

There’s evidence on the Aliexpress site that I sent this seller money and, still they refuse to help me.

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User Thoughts About AliExpress

One thought on “AliExpress

  1. I would like to complain on the way aliexpress manage the confirmation. buyers confirme the orders after they receive them but if there is something deffective there is not way to claim because the order get the syatus "close". you have no way to change it . it's not fair