AliExpress Reviews and Complaints by Consumers and Customers SnapShot

Last Updated On: April 22, 2015

AliExpress Corporate Contact

Business Name: Alibaba Group
Corporate Address:
18-19/F, Block A West Lake Plaza 391 Wen Er Rd
Hangzhou, Zhejiang 310099 China

Customer Service Contacts

Corp Phone Number: +86 571-8502-2077
Company Contact: Jack Ma - Executive Chairman
Corp Website:

AliExpress Customer Ratings and Reports

Customer Ratings

Average Rating: 1.86 out of 5
Based On: 7 Reviews
Number Of Comments: 2

Consumer Loss Reports

Reported Losses: $912.88
Average Reported Losses: $130.41

Latest AliExpress Complaint

Is AliExpress a Rip Off, Fraud or Have They Scammed You? WARN OTHER CONSUMERS By Sharing

Category: Discount Websites Directory ListingAlibaba Group Listing

Upset Soon To Be Bride

I ordered a wedding wrap from and have not yet received my item.

I have received several emails from the company, stating that they have not yet received my payment.

My credit card alerts me every time there’s a transaction being made and had received their funds.

25 Most Recent AliExpress Complaints

Consumer Comments For AliExpress

  • Never wire money. If you paid with paypal you could have disputed this and they would be forced to give you a refund.

  • I would like to complain on the way aliexpress manage the confirmation. buyers confirme the orders after they receive them but if there is something deffective there is not way to claim because the order get the syatus "close". you have no way to change it . it’s not fair


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