TideStore Complaints, Reviews, Scam and Fraud Reports
Corporate InformationBusiness Name: Tidestore Corporation Ltd
Category: Clothing Websites
Complaint Directory: View Listing
Beijing, Hebei Province China
Ratings Damage Reports For TideStore
Customer Loss DataTotal Reported Consumer Losses:
Average Reported Loss Per Consumer:
Consumer Ratings DataAverage Rating: 1.08 of 5
Based On: 14 Reviews / Complaints
Number Of Comments: 52 comments
Most Recent Complaint About TideStore
A Complete Rip Off!
I ordered a red dress and pair of shoes from this site. I ordered a size 7 in shoes, being a 61/2 and them not offering that size I took the size 7. When purchasing some clothes from there I notice that there is no size to choose so you have to send them your size in inches (waist, bust, etc.) I gave them size 22 in coordinates so that I can get the dress taken in because I am a size 12 and didn’t want to make the mistake of having them make the dress too small. Well I got the shoes a few days ago and could not fit my feet into them at all.
I tried to dispute it but the site won’t save disputes(how convenient), so I emailed them directly showing that the shoes did not fit at all and showing them my foot n a size 7 shoe (not purchased by them). Well they told me oh well, if I want something else then I should order it and they will send me it once I pay.
I got the red dress today and it was so small. fits maybe a size 6 person. I put it on just so could get pictures and proof that they made the dress way too small and got stuck in it, my husband had to get me out. Bottom line, this place is a rip off.
DO NOT ORDER FROM THIS SITE. YOU WILL BE DISAPPOINTED. I LOST OVER $80 TRUSTNG THIS SITE. THINKING I WOULD HAVE A BEAUTIFUL BIRTHDAY OUTFIT AND IT TURED INTO AN ABSOLUTE BUST!View Comments View More TideStore Complaints
Official Responses from TideStoreBy: olivia wang On: July 2, 2013
I am writing from tidestore.com ,i am sorry for all the inconvenince caused to you .
Concerning your issue on our website ,I will try to help you solve it and find the best solution,please let me know the order number you have on our website and available contact phone number ,i will try to contact you in time .
Tips,the order number which can be found in your account on our website www.tidestore.com ,once you find it ,you can call us at +86-10-5623-4572 or write us an e-mail at :firstname.lastname@example.org .
Your fast reply will be appreciated .Because we really want to help you deal with your case .
customer service department
TideStore Reviews and Complaints
A waste of money
Complaint Filed By: Kinsey Winger On: March 19, 2014 Rating: 1 out of 5
Terrible company. Terrible product. Even worse customer service. Ordered a lace “dress” from their site. Figured it may fit a...
They Are thieves
Complaint Filed By: Ashley On: March 4, 2014 Rating: 1 out of 5
Do not buy from this store at all, first of all, the dress I received was way too big for...
Complaint Filed By: Himanshu Patel On: November 27, 2013 Rating: 1 out of 5
Please do not order ANYTHING from this business, TideStore. I ordered a dress for a Birthday present. After taking forever...
Not at all Professional – Basically Thieves
Complaint Filed By: anit On: November 12, 2013 Rating: 1 out of 5
I placed an order as a birthday gift for somebody and paid extra for quick shipping. Its been 1 month...
unethical way to conduct business by Tidestore
Complaint Filed By: Georgia On: August 13, 2013 Rating: 1 out of 5
I made a purchase with the Tidestore and first off it took about 2 weeks to arrive, which I thought...
Tide Store Is A Thief…Scam
Complaint Filed By: Meenal On: August 2, 2013 Rating: 1 out of 5
I purchased a dress online on tidestore.Com worth rs.1000 around. They had done ad banners on FB and that’s how...
Complaint Filed By: Caitlyn On: May 16, 2013 Rating: 1 out of 5
I saw Tidestores facebook page and was so excited to treat myself to some new summer clothes at a cheap...
Complaint Filed By: Veronica On: April 1, 2013 Rating: 1 out of 5
False advertising on website, dresses look terrible cheap material, styles look completely different, never ever buying from this store again!!!
Complaint Filed By: Mary On: February 15, 2013 Rating: 1 out of 5
I was THRILLED to find Tidestore. Opted in with my email address and had began making a list of the...
Horrible customer service at TIDE STORE
Complaint Filed By: Margo On: February 6, 2013 Rating: 1 out of 5
Although this company has cute items for sale, I’m glad I only bought one item, as it was too much...
Do not buy from tidestore
Complaint Filed By: Fed up with Tidestore On: November 8, 2012 Rating: 2 out of 5
I ordered around £175 worth of clothes. In the website the clothes looked gorgeous and glamorous. WHAT A DISAPPOINTING surprise...
Liars and crappy clothes
Complaint Filed By: Jessie On: September 28, 2012
This is the WORST store. Customer service is terrible. They keep sending me the same email after email not answering...
Tidestore.com is a COMPLETE wash out!
Complaint Filed By: Trisha On: September 27, 2012
Consumers beware! I was searching for a site to purchase summer dresses when I found TideStore.com at first this site...
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