ThredUP Reviews and Complaints by Consumers and Customers

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Last Updated On: February 16, 2015

ThredUP Corporate Contact

Business Name: thredUP Inc.
Corporate Address:
580 Market St 4th Fl
San Francisco, California 94104 USA

Customer Service Contacts

Corp Phone Number: 617-575-9676
Corp Email: support@thredup.com
Company Contact: James Reinhart - Co-founder & CEO
Corp Website: thredup.com

ThredUP Customer Ratings and Reports

Customer Ratings

Average Rating: 1.40 out of 5
Based On: 10 Reviews
Number Of Comments: 1

Consumer Loss Reports

Reported Losses: $4,410.00
Average Reported Losses: $441.00

Latest ThredUP Complaint

Is ThredUP a Rip Off, Fraud or Have They Scammed You? WARN OTHER CONSUMERS By Sharing

Category: Clothing Websites Directory ListingthredUP Inc. ListingResponse From Company

Horrible Company To Sell Items To

Horrible company to use for selling clothing. They have long delays before they post items and they claim to be high end however they sell low end clothing.

Cant say enough bad things.

I requested a tax receipt and they will not honor my request, so not only do they keep clothes they get the tax write off. SHADY

Official Responses from ThredUP

By: Alex Schernig On: February 8, 2013

Jacalyn Moehrle was awarded the $10 referral credit she was concerned about on 2/1/2013. This compliant was registered while our team was researching the issue and trying to understand how the credit was applied to the wrong account. We apologize for the delay in issuing the credit. We hope this is a reasonable resolution for Jacalyn and that this closes her issue.


10 Most Recent ThredUP Complaints


Consumer Comments For ThredUP

  • What good are you if you have a million rules?

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