ThredUP Reviews and Complaints by Consumers and Customers

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Last Updated On: April 24, 2015

ThredUP Corporate Contact

Business Name: thredUP Inc.
Corporate Address:
580 Market St 4th Fl
San Francisco, California 94104 USA

Customer Service Contacts

Corp Phone Number: 617-575-9676
Corp Email: support@thredup.com
Company Contact: James Reinhart - Co-founder & CEO
Corp Website: thredup.com

ThredUP Customer Ratings and Reports

Customer Ratings

Average Rating: 1.31 out of 5
Based On: 13 Reviews
Number Of Comments: 1

Consumer Loss Reports

Reported Losses: $4,810.00
Average Reported Losses: $370.00

Latest ThredUP Complaint

Is ThredUP a Rip Off, Fraud or Have They Scammed You? WARN OTHER CONSUMERS By Sharing

Category: Clothing Websites Directory ListingthredUP Inc. ListingResponse From Company

Rip Off Up...

Very unhappy all around. Clothing and handbag sent in were not accepted due to signs of wear? Some items were brand new with tags attached. Pay out prices are ridiculously low. $10.05 total for a pair of Levis jeans, A&F jeans, Forever 21 jeans, Hollister Shorts, A’gaci top and Anna Shoes. This is what I’m paid?

Coach handbag had been used for only 3 days and that, along with about 30 other very nice items were rejected.

Shipping of items ordered take way too long compared to the competitor TWICE. I

won’t shop here again nor refer friends. And CERTAINLY won’t advise anyone to sell items through here. My mistake for not paying for a return bag. Didn’t imagine that so many nice things would have been rejected.

Official Responses from ThredUP

By: Alex Schernig On: February 8, 2013

Jacalyn Moehrle was awarded the $10 referral credit she was concerned about on 2/1/2013. This compliant was registered while our team was researching the issue and trying to understand how the credit was applied to the wrong account. We apologize for the delay in issuing the credit. We hope this is a reasonable resolution for Jacalyn and that this closes her issue.


25 Most Recent ThredUP Complaints


Consumer Comments For ThredUP

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