ThredUP Complaints, Reviews, Scam and Fraud Reports

Company Information

Last Updated On: August 20, 2014

ThredUP Corporate Contact

Business Name: thredUP Inc.
Corporate Address:
580 Market St 4th Fl
San Francisco, California 94104 USA

Customer Service Contacts

Corp Phone Number: 617-575-9676
Corp Email:
Company Contact: James Reinhart - Co-founder & CEO
Corp Website:

ThredUP Ratings and Reports

Consumer Loss Reports

Reported Losses: $4,010.00
Average Reported Losses: $802.00

Customer Ratings

Average Rating: 1.20 out of 5
Based On: 5 Reviews
Number Of Comments: 0

Latest ThredUP Complaint

Totally Ripped Me Off And I Am Not Happy!

Omg – stay away from this con artist of a company! This company received thousands and thousands of dollars worth of designer clothes from me -most new with original price tags intact! I was under the impression i would get a fair price for same…

Quite the contrary – i received a mere $5 for one huge bag of clothes; a mere $8 for another and yet a mere $8 for another. When i inquired as to why i received so little (with clear evidence of what was submitted to this fraudulent company), i was informed that another company paid thredup for my items!

Seriously? Are you kidding me?

So, let me get this right – this so-called company (thredup) coerces innocent people to send in their valuable items. They then give you some false excuse why the items were not accepted so they can sell your precious, expensive items to another person or entity and keep the money!

What a wonderful scam! Beware all.

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Older Reviews About ThredUP

Official Responses from ThredUP

By: Alex Schernig On: February 8, 2013

Jacalyn Moehrle was awarded the $10 referral credit she was concerned about on 2/1/2013. This compliant was registered while our team was researching the issue and trying to understand how the credit was applied to the wrong account. We apologize for the delay in issuing the credit. We hope this is a reasonable resolution for Jacalyn and that this closes her issue.

Consumer Comments For ThredUP


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