ThredUP Reviews and Complaints by Consumers and Customers SnapShot

Last Updated On: May 14, 2015

ThredUP Corporate Contact

Business Name: thredUP Inc.
Corporate Address:
580 Market St 4th Fl
San Francisco, California 94104 USA

Customer Service Contacts

Corp Phone Number: 617-575-9676
Corp Email:
Company Contact: James Reinhart - Co-founder & CEO
Corp Website:

ThredUP Customer Ratings and Reports

Customer Ratings

Average Rating: 1.31 out of 5
Based On: 16 Reviews
Number Of Comments: 1

Consumer Loss Reports

Reported Losses: $5,260.00
Average Reported Losses: $328.75

Latest ThredUP Complaint

Is ThredUP a Rip Off, Fraud or Have They Scammed You? WARN OTHER CONSUMERS By Sharing

Category: Clothing Websites Directory ListingthredUP Inc. ListingResponse From Company

Don't send your clothes to this organization! It's a ripoff!

I sent a few items of clothing to Thredup instead of selling them on Ebay. What a mistake!

They sold the items right away for approximately $45 and I got about $6. One pair of new shoes which were a nice brand were not even mentioned.

Don’t use this company! I would have profited more by donating the clothes to a local thrift shop and taking the tax deduction.

Official Responses from ThredUP

By: Alex Schernig On: February 8, 2013

Jacalyn Moehrle was awarded the $10 referral credit she was concerned about on 2/1/2013. This compliant was registered while our team was researching the issue and trying to understand how the credit was applied to the wrong account. We apologize for the delay in issuing the credit. We hope this is a reasonable resolution for Jacalyn and that this closes her issue.

25 Most Recent ThredUP Complaints

Consumer Comments For ThredUP

  • What good are you if you have a million rules?


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