SammyDress Complaints, Reviews, Scam and Fraud Reports
Corporate InformationBusiness Name: Global Egrow Limited
Category: Clothing Websites
Complaint Directory: View Listing
Corporate Address: 526 Nanshan Road
Shenzhen, Futian, Guangdong 518000 China
Phone Number: 001-909-581-9508
Company Contact: Jia Dong Xu - Director
Ratings Damage Reports For SammyDress
Customer Loss DataTotal Reported Consumer Losses:
Average Reported Loss Per Consumer:
Consumer Ratings DataAverage Rating: 1.24 of 5
Based On: 151 Reviews / Complaints
Number Of Comments: 174 comments
Most Recent Complaint About SammyDress
Product Not Delivered
I ordered a waist coat from sammydress.com order number M1311171210080126 on 17th of November its been 5 months and it has not been delivered yet.
The reply I have been getting all these months is that it will be delivered in 45 days.
I want to go to any end to make sure this website closes
SammyDress.com is self-described as: "Wholesale | wholesale fashion clothing | wholesale lots of low price clothing - Sammydress.com".Sammydress.com is a "wholesale" online clothes seller based in Hong Kong China, who it seems, sells cheaply made clothing for cheap. They say about themselves, "We are professional to selling cheap clothes and wholesale chothes. We are the biggest cheap clothing online of online clothing stores."
Official Responses from SammyDressBy: Rona Chan On: March 6, 2013
Thank you to everyone, we always welcome feedback from our valued customers. Let me start by apologizing for some of the experiences that have affected our customers. We really want to make this right. We wish to let every one of those customers know that we are extremely sorry for their disappointment. We want to apologize for any and all inconvenience caused.
We are categorically NOT a con. We really do not need to risk our reputation by operating in the way that the unfounded allegations assert. Nevertheless, we respect the opinions of customers. We are perhaps even more upset about this than some of the customers here are. We have thousands of satisfied customers and we work extremely hard to provide responsive customer service. Having said that, we have undertaken – and are in the process of carrying out – key improvement initiatives that will minimize delays and provide a more responsive customer service experience for all of our customers.
For orders made around or during the recent Chinese Lunar New Year holiday, the supply of products had been significantly disrupted. Major factory suppliers have only recently started to return and we anticipate that supply will begin to normalize over the next few weeks. The holiday has caused unavoidable delays in terms of order processing and the helpdesk. We are extremely sorry and sincerely apologize for any inconvenience caused to our customers, and ask for your kind understanding. Please understand that we are more than willing to assist any customer.
There is one other point we’d like to make. Sometimes the only indication we had that there was an issue with a specific order was by reading the postings on this site. While we appreciate the feedback, both good and bad, we encourage all customers to contact our Customer Service Department directly before posting a review. We find that to be a much more efficient way of addressing customer service issues. If after doing so you feel compelled to write a review, positive or negative, we would welcome the feedback. You can reach our Customer Service Department on 1(909)581-9508 as well as support.sammydress.com. Please understand that we are more than willing to assist any customer. That is why we are here… to help.
The point is, when you buy from us, the sale is not complete when we ship, it is complete when you are completely satisfied.By: amanda wen On: February 4, 2013
The site service had refund you as you agree ,have you got it , they solve every problem for customer.
and it is real true their service is good.
amanda – email@example.com
SammyDress Reviews and Complaints
Wedding Dress Not Received
Complaint Filed By: Kadeisha Snell On: February 24, 2014 Rating: 1 out of 5
I ordered my wedding dress off of sammydress.com and they said that my order would be here 3-5 days and...
A company of Scammers
Complaint Filed By: tiffany jackson On: February 24, 2014 Rating: 5 out of 5
I ordered items from this site over a month ago, this company took my money has a non working number...
I want what is mine
Complaint Filed By: Pissed off customer On: February 24, 2014 Rating: 1 out of 5
I ordered something over 3 months ago and it has not arrived. I got the confirmation email stating it’s been...
Unprofessional/waste of money
Complaint Filed By: Never buy FROM THEM On: February 12, 2014 Rating: 1 out of 5
I can’t describe the lack of unprofessionalism and tact this company has. This company picks and chooses what customers to...
Where’s My Shipment?
Complaint Filed By: Frantasia Kemp On: February 12, 2014 Rating: 2 out of 5
I order merchandise from Sammy Dress. I’ve received a confirmation email stating my order has been shipped. I ordered over...
I won’t order ever again from SammyDress.com
Complaint Filed By: Dee On: February 2, 2014 Rating: 1 out of 5
I had to order my stuff so many times. The size chart is all wrong. If you purchased something you...
A Sammydress.com Complaint
Complaint Filed By: Mariai On: January 27, 2014 Rating: 1 out of 5
I ordered at Sammydress.com out of 8 items ordered and paid they only sent 4 items, they have never responses...
Fraud By Sammy Dress
Complaint Filed By: Rodi On: January 27, 2014 Rating: 1 out of 5
I made an order from SammyDress on December 2013. It is almost February 2014, and Sammy dress has not sent...
Rip Offs at SammyDress.com
Complaint Filed By: SheShe54 On: January 3, 2014 Rating: 1 out of 5
Ticket: T17016276889 Order Number: M131120081715**** Message type: After-sale Order Enquiries /Order Tracking Subject: Order not received! Content: Hi, I have...
This Company Is A Joke, Scam, Poor Customer Service, Poor Quality Items
Complaint Filed By: robert1021 (for melissa) On: December 31, 2013 Rating: 1 out of 5
This company is a joke/scam – poor customer service poor quality of items and the do not offer satisfaction to...
Too Good to be True
Complaint Filed By: Rose On: December 6, 2013 Rating: 1 out of 5
One day while on Facebook I saw an advertisement for a place called Sammydress.com where there was cheap clothing that...
Complaint Filed By: CALIFORNIA GIRL On: December 4, 2013 Rating: 1 out of 5
I ordered almost $200 worth of merchandise- paid a s**t load of extra for expedited shipping and insurance and a...
The worst ever!
Complaint Filed By: Mariana On: December 1, 2013 Rating: 1 out of 5
I only had problems with SammyDress!!! From the payment, to missing item, and bad quality products! They try to pretend...
Complaint Filed By: Sam On: November 22, 2013 Rating: 1 out of 5
I ordered some shoes from Sammydress on the 27th September for an event i have in December, it is not...
Bank Information Stolen!
Complaint Filed By: Bugbear On: November 20, 2013 Rating: 1 out of 5
The only online shopping I’ve ever done so far and look where it got me. My bank information was stolen...
Worst Purchase Experience Ever
Complaint Filed By: Erica On: November 15, 2013 Rating: 1 out of 5
I ordered four items from Sammy Dress and will never purchase from them again. I spent over $60.00. That may...
Card Charged For Nothing
Complaint Filed By: Julijana On: November 13, 2013 Rating: 1 out of 5
I made order from sammydress.com on 10/08/2013. I had problem paying with my debit card, so I contact the sammy...
Can’t get refund for returned items!
Complaint Filed By: Mylene-C On: October 31, 2013 Rating: 1 out of 5
I made three buy from sammydresses. First one went pretty great. The items are very low in quality, but I...
Complaint Filed By: Michael On: October 28, 2013 Rating: 1 out of 5
I have no other description for these guys that saying that they are cons. almost 2 months back i ordered...
Where is my stuff?
Complaint Filed By: Phoebee On: October 24, 2013 Rating: 1 out of 5
I placed my expedited order 10/3/2013 and it has yet to ship. I read a lot of reviews online that...
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