SammyDress Reviews and Complaints by Consumers and Customers
Last Updated On: May 29, 2015
SammyDress Corporate Contact
Business Name: Global Egrow Limited
526 Nanshan Road
Shenzhen, Futian, Guangdong 518000 China
Customer Service ContactsCorp Phone Number: 001-909-581-9508
Company Contact: Jia Dong Xu - Director
Corp Website: sammydress.com
SammyDress Customer Ratings and Reports
Customer RatingsAverage Rating: 1.16 out of 5
Based On: 487 Reviews
Number Of Comments: 389
Consumer Loss ReportsReported Losses: $33,503.24
Average Reported Losses: $68.80
Latest SammyDress Complaint
Talk About Cheap And Terrible Sizing
I found this company and was happy about the price and what i saw for sale. I ordered 7 tops and spent over $100. When i got the product i was extremely disappointed. I wear a size large but the tops i received didnt even fit my daughter who is between a size small and medium. I was only able to wear one top. I had to give the others away because there return policy is terrible.
Send the product back at the buyers cost… Then only get a percentage of the cost back …
Then a wrong size is not part of their return policy. I guess you ordered the wrong size…. Oh well. A very very misleading company. They should not be in business or when people log on to their website a news flash headline should flash immediately…
Read all reviews before buying from this company… I will never buy from them again. Good luck if you do.
Official Responses from SammyDressBy: Rona Chan On: March 6, 2013
Thank you to everyone, we always welcome feedback from our valued customers. Let me start by apologizing for some of the experiences that have affected our customers. We really want to make this right. We wish to let every one of those customers know that we are extremely sorry for their disappointment. We want to apologize for any and all inconvenience caused.
We are categorically NOT a con. We really do not need to risk our reputation by operating in the way that the unfounded allegations assert. Nevertheless, we respect the opinions of customers. We are perhaps even more upset about this than some of the customers here are. We have thousands of satisfied customers and we work extremely hard to provide responsive customer service. Having said that, we have undertaken – and are in the process of carrying out – key improvement initiatives that will minimize delays and provide a more responsive customer service experience for all of our customers.
For orders made around or during the recent Chinese Lunar New Year holiday, the supply of products had been significantly disrupted. Major factory suppliers have only recently started to return and we anticipate that supply will begin to normalize over the next few weeks. The holiday has caused unavoidable delays in terms of order processing and the helpdesk. We are extremely sorry and sincerely apologize for any inconvenience caused to our customers, and ask for your kind understanding. Please understand that we are more than willing to assist any customer.
There is one other point we’d like to make. Sometimes the only indication we had that there was an issue with a specific order was by reading the postings on this site. While we appreciate the feedback, both good and bad, we encourage all customers to contact our Customer Service Department directly before posting a review. We find that to be a much more efficient way of addressing customer service issues. If after doing so you feel compelled to write a review, positive or negative, we would welcome the feedback. You can reach our Customer Service Department on 1(909)581-9508 as well as support.sammydress.com. Please understand that we are more than willing to assist any customer. That is why we are here… to help.
The point is, when you buy from us, the sale is not complete when we ship, it is complete when you are completely satisfied.By: amanda wen On: February 4, 2013
The site service had refund you as you agree ,have you got it , they solve every problem for customer.
and it is real true their service is good.
amanda – firstname.lastname@example.org
25 Most Recent SammyDress Complaints
Review #1: Have not received a thing from SammyDress
Complaint Filed By: goonz
On: April 2, 2012
Rating: 2 out of 5
Two weeks ago I placed my order with Sammy Dress. They had lots of lovely clothes and accessories on their...
Review #2: Have not received a thing
Complaint Filed By: Bone
On: April 20, 2012
I Ordered from SammyDress and have not received a thing. They are a scam!!!!
Review #3: Put an end to this SCAM and get this company offline!
Complaint Filed By: Elisa
On: September 17, 2012
Reported Losses of $160.00
I received my order from Sammy Dress and the items were not as described and cheaply made or damaged. The...
Review #4: I have yet to receive my order from SammyDress
Complaint Filed By: Calvisha Richardson
On: October 2, 2012
I have yet to receive my order from them I spent 40$ 2 weeks ago n paid the 15$ fee...
Review #5: Still waiting for my order to arrive!!!
Complaint Filed By: Tegan
On: October 9, 2012
Reported Losses of $50.00
I ordered 2 tops from this online website over a month ago paid up front thought pay pal and I...
Review #6: It’s been a month and still have not received order
Complaint Filed By: Soleil
On: October 12, 2012
Reported Losses of $145.00
I placed an order with sammydress September 10, 2012 and as of today October 10, 2012 I have not received...
Review #7: Don’t be tempted to buy from Sammydress!!
Complaint Filed By: Pups C
On: October 17, 2012
Reported Losses of $103.00
I purchased several items from Sammydress on Sept. 2. The total was $120.00It is now October 15. I received one...
Review #8: Scammers and complete rip offers
Complaint Filed By: do not mess with my money!!!
On: October 18, 2012
this place is such a rip off!!! the fact that someone even pinned this company on pinterest is beyond me!!...
Review #9: Horrible customer support sammy dress
Complaint Filed By: hsiv
On: October 18, 2012
It sucks that I have purchased over $200 items on 03/10/2012 its 18th Oct still haven’t got a single thing....
Review #10: I didn’t receive my order from SammyDress after paying
Complaint Filed By: cathy
On: October 23, 2012
Rating: 1 out of 5
Reported Losses of $140.00
Ived ordered last august 11,2012 after paying it using paypal ived just rcvd message from sammydress online shop that payment...
Review #11: Don’t waste your money!
Complaint Filed By: Anonymous
On: October 24, 2012
Reported Losses of $33.81
I ordered and brown leather jacket on Sept 25 and still have not received it almost a month later. Emails...
Review #12: $850 in the HOLE
Complaint Filed By: GotRIPPED
On: October 25, 2012
Rating: 1 out of 5
Reported Losses of $850.00
HOLY s**t. This company is going down. How can these people still be in business? Really, no one has a...
Review #13: Fraud, rude
Complaint Filed By: sharmila
On: October 26, 2012
Rating: 1 out of 5
Reported Losses of $162.32
i bought stuffs from sammy dress. their shipping was too expensive.. nearly double the price .. but it was written...
Review #14: I had to open the items to note they were FAULTY
Complaint Filed By: unhappy!
On: October 30, 2012
Rating: 1 out of 5
Reported Losses of $56.00
Order took a month to come and not the 7-12 days! Paid a rip off in postage! Made contact with...
Review #15: Order never arrived!
Complaint Filed By: Chaela
On: October 31, 2012
Reported Losses of $47.96
Well because I’ve never purchased from any merchant over seas or in another country I was a little skeptical so...
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More About SammyDress
SammyDress.com is self-described as: "Wholesale | wholesale fashion clothing | wholesale lots of low price clothing - Sammydress.com".Sammydress.com is a "wholesale" online clothes seller based in Hong Kong China, who it seems, sells cheaply made clothing for cheap. They say about themselves, "We are professional to selling cheap clothes and wholesale chothes. We are the biggest cheap clothing online of online clothing stores."