ZBAG RatingsAverage Rating: 1.00 out of 5
Based On: 1 Review
Number Of Comments: 0
ZBAG ReportsReported Losses: $200.00
Average Reported Losses: $200.00
Most Recent ZBAG Complaint
Zbag Zumbrota gear warranty is worthless
our shop bought and entire rear end assembly from Zbag-Zumbrota bearing and gear for a customer for an insurance collision repair-2 months after installing the rear end the axle bearing went out – loose defective bearing –
we called Zbag and informed them of the problem they sent out another bearing after a couple of days we installed it and was told to send in the copies of the repair order for reimbursement for the labor–
we waited a couple of months and called to find out the status of the claim only that it was denied and no one could tell us why!!
so we got screwed out of the labor and later found out the rest of the rear end failed on the customer and Zbag had to replace the whole unit at another shop! so beware of Zbag’s warranty statement of IF WE BUILD IT WE STAND BEHIND IT 100% FOR 2 FULL YEARS NO QUESTIONS ASKED!!1 WHAT A CROC OF CRAP!!! I should have gone to proven force.
Official Responses from ZBAGBy: Mark Mangan On: October 14, 2013
To respond to the complaint about ZUMBROTA BEARING AND GEARS warranty.
Had the differential been INSTALLED correctly at NORMANDALE BP no one would of had any problems.
When the axle was removed to install the backing plate they rotated the axle shafts witch caused the spider gear thrust washer fall out of place, causing it to go through the differential.
It was the customers choice to take it BOBBIE AND STEVE’S after being over charged with a bunch of made up expenses that even NORMANDALE BP couldn’t even explain themselves.
ZUMBROTA BEARING AND GEAR TOOK CARE OF ALL THE EXPENSES PLUS THE FREIGHT just to make sure the customer was taken care of the way they should have been in the first place.
ZUMBROTA BEARING GEAR INC would be more than happy to supply anyone with 1000’s of nation wide references to confirm their reputation and their WARRANTY.