YRC Freight Reviews and Complaints by Consumers and Customers
YRC Freight Customer Ratings and Reports
Customer RatingsAverage Rating: 1.25 out of 5
Based On: 5 Reviews
Number Of Comments: 8
Consumer Loss ReportsReported Losses: $322.00
Average Reported Losses: $64.40
Latest YRC Freight Complaint
Once again, fails to deliver on promises.
Delivery promised for today; promise made yesterday around noon. I called YRC to make the arrangement; they never called me. No delivery was made today – now 6 pm. At no point was I EVER contacted by any means; on the contrary, any and all contact was made by me.
The feeble excuse given was that the truck was overpacked or improperly packed, so that my shipment was stuck behind another, and that other was not delivered today. I said, so, deliver it tonight; pay overtime to someone and deliver on your promise.
So called “customer service” failed to get that done, thus failing in the “customer service” realm as well.
Now, what do we do about this egregious service?
YRC – MA Boston area yrc.com
10 Most Recent YRC Freight Complaints
Review #1: Failed To Deliver On Three Separate Promised Times
Complaint Filed By: r.
On: June 6, 2014
Rating: 2 out of 5
We were contacted several days in advance, notifying us of the day and time to expect delivery to California of...
Review #2: Refused To Deliver
Complaint Filed By: Chris
On: August 9, 2013
Rating: 1 out of 5
Reported Losses of $97.00
I ordered a few things from Fingerhut, including 2 recliner chairs. Once they made it to Belpre Ohio, the terminal...
Review #3: YRC Freight – Customers taken for a ride
Complaint Filed By: Solo
On: February 11, 2013
Rating: 1 out of 5
The union workers handle freight with no regards to customer satisfaction. I witnessed countless times freight being loaded marked fragile...
Review #4: YRC Freight – Overcharged for Freight
Complaint Filed By: Crew Audacious
On: October 8, 2012
Reported Losses of $225.00
I paid YRC Freight to ship a pallet of household goods from Phoenix to Orlando and paid $450; it was...
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