HotelsOne.com Complaints, Reviews, Scam and Fraud Reports
Corporate InformationBusiness Name: HotelsOne | Eurobookings.com, L.P.
Category: Travel Services
Complaint Directory: View Listing
Corporate Address: 827 Union Pacific
Laredo, Texas 78045 USA
Phone Number: 866-413-9810
Company Contact: Andrew Fletcher - Principal
Ratings Damage Reports For HotelsOne.com
Customer Loss DataTotal Reported Consumer Losses:
Average Reported Loss Per Consumer:
Consumer Ratings DataAverage Rating: 1.40 of 5
Based On: 8 Reviews / Complaints
Number Of Comments: 22 comments
Most Recent Complaint About HotelsOne.com
Hotelsone uses their Website and incorporates the Hotel picture in it so that you think it is the correct Hotel. You type your Info into their Booking Service incl Credit card Info and push Booking Button. They tell you they will send you an email.
The Email never comes and the Hotel never receives any Booking or Money from them. But there Computer send you a Confirmation confirming you yesterday’s Booking Day; which is wrong.
If you complain on their Customer Service Telephone Number, they will ask you again for your Credit Card No. But not this time , so I gave my name. With my Name they found my Email where I tried to correct the Date and then tell you they will charge twice: One time for the wrong Date, and then for the new Date.
On Top of it they which you good Luck when you want to cancel or your Money back.
HotelsOne.com Reviews and Complaints
Overcharge $1.085.88 without answer
Complaint Filed By: Nohora Leguizamo On: April 4, 2014 Rating: 1 out of 5
Me and my family decided to stay at Orlando World Center Marriott for our first time at the United States,...
Complaint Filed By: Disgruntled On: November 7, 2013 Rating: 2 out of 5
I booked a stay at Twin Owls, Estes Park, Colorado through HotelsOne.com. The HotelsOne website stated categorically that the price...
Billed in the wrong currency
Complaint Filed By: Ghislaine Laverdiere Gosselin On: June 4, 2013 Rating: 2 out of 5
I made a reservation with Hotelsone for 3 nights (May 8 to May 11 2013) at the Holiday Inn Express...
Complaint Filed By: Glen Brookman On: April 9, 2013
Tried to book at a Double Tree in Fayetteville, Arkansas and ended up booking at Fayetteville, North Carolina because North...
HotelsOne.com a deceptive scam
Complaint Filed By: Concerned On: February 20, 2013 Rating: 1 out of 5
I thought I was booking on the hotel’s website. First deception was that I did a web search for the...
No cancellation fee?
Complaint Filed By: Dieter On: December 19, 2012
On 15 Dec 12 I made a reservation at the Virgin River Casino in Mesquite, Nevada, through the “Hotel-and Discounts.com”...
HotelsOne.com is a rip off
Complaint Filed By: Rick On: November 14, 2012
I couldn’t get on to the Sheraton Hotel Web Site, so I finally tried the HotelsOne site. They showed only...
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