Last Updated On: February 14, 2014
TracFone Corporate Contact
Customer Service ContactsCorp Phone Number: 800-876-5753
Corp Email: CorporateOffice@tracfone.com
Corp Website: tracfone.com
More About TracFone
TracFone Customer Ratings and Reports
Consumer Loss ReportsReported Losses: $570.00
Average Reported Losses: $190.00
Customer RatingsAverage Rating: 2.00 out of 5
Based On: 3 Reviews
Number Of Comments: 2
Latest TracFone Complaint
Can You Hear Me Now?
I purchased a TracFone with the intention of transferring my 2nd line. On Aug 21, 2013, I registered the phone online and filled out the section to transfer my number which was to have taken 24-48 hours. After a few days, I hadn’t heard anything from them nor did I have cell service but I still had the landline.
When I called TracFone they said the switch was rejected.
I called Cavelier and received company rhetoric that there was a problem with the PIC freeze release.
Since that time, there have been countless calls back and forth, with each of the parties: Cavelier, TracFone, & Myself, including conference calls and I’m still getting company rhetoric from both telling me that neither side knows why only that it must be the other company as to why I still have my landline and an unregistered cell phone.
It has been almost a month now that it is Sep 19, 2013. It’s too late to take back the cell phone and the unused airtime card. And cavelier continues to bill me for the 2nd line.
www.CavTel.com AND www.TracFone.com
Older Customer Reviews About TracFone
Review #1: Tracfone problem
Complaint Filed By: Tim
On: January 29, 2013
Rating: 3 out of 5
Reported Losses of $70.00
I have talked to tracfone about a issue with my phone and they wish not to stand behind they’re product...
Review #2: Crazed Cell Phone Consumer
Complaint Filed By: breezypeg
On: September 26, 2012
Reported Losses of $200.00
Purchased a Tracfone from Home Shopping Network and have experienced nothing but frustration. When I was told that verizon released...
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