TracFone Complaints, Reviews, Scam and Fraud Reports

TracFone Profile

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Corporate Information

Business Name: TracFone Wireless, Inc.
Category: Telephone Service Providers
Complaint Directory: View Listing
Corporate Address: 9700 NW 112th Ave
Miami, Florida 33178 USA

Phone Number: 800-876-5753
Email: CorporateOffice@tracfone.com
Website:
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Ratings Damage Reports For TracFone

Customer Loss Data

Total Reported Consumer Losses:
$570.00

Average Reported Loss Per Consumer:
$190.00

Consumer Ratings Data

Average Rating: 2.00 of 5
Based On: 3 Reviews / Complaints
Number Of Comments: 2 comments

Most Recent Complaint About TracFone

Can You Hear Me Now?

I purchased a TracFone with the intention of transferring my 2nd line. On Aug 21, 2013, I registered the phone online and filled out the section to transfer my number which was to have taken 24-48 hours. After a few days, I hadn’t heard anything from them nor did I have cell service but I still had the landline.

When I called TracFone they said the switch was rejected.

I called Cavelier and received company rhetoric that there was a problem with the PIC freeze release.

Since that time, there have been countless calls back and forth, with each of the parties: Cavelier, TracFone, & Myself, including conference calls and I’m still getting company rhetoric from both telling me that neither side knows why only that it must be the other company as to why I still have my landline and an unregistered cell phone.

It has been almost a month now that it is Sep 19, 2013. It’s too late to take back the cell phone and the unused airtime card. And cavelier continues to bill me for the 2nd line.

www.CavTel.com AND www.TracFone.com

Additional Information:

Additional/Alternate TracFone Brands and Company Names: Net10 Wireless, Straight Talk, SafeLink Wireless, Telcel América and Simple Mobile

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User Thoughts About TracFone

2 thoughts on “TracFone

  1. I have been a satisfied Tracfone customer for several years, but during the past few weeks, incoming and outgoing calls are being dropped. This is very frustrating.