ZoomTrader Complaints, Reviews, Scam and Fraud Reports
Last Updated On: July 2, 2014
ZoomTrader Corporate Contact
Business Name: Zoompartners Ltd.
Diagorou 4, Kermia Building 6th floor, Office 601 1097
Customer Service ContactsCorp Phone Number: 203-642-4727
Corp Email: email@example.com
Company Contact: Jack Moore - Owner
Corp Website: zoomtrader.com
ZoomTrader Ratings and Reports
Consumer Loss ReportsReported Losses: $694,425.00
Average Reported Losses: $138,885.00
Customer RatingsAverage Rating: 1.25 out of 5
Based On: 5 Reviews
Number Of Comments: 33
Latest ZoomTrader Complaint
Withdrawal yet to be credited
I deposited $400 from my credit card to ZoomTrader.com to do some binary options trading. Before starting trading, I wanted to see how flexible they are when it comes to withdrawal of money.
After waiting for a week or so, I placed a withdrawal request. I gave them all the necessary documents to process the withdrawal request.
After sending e-mail after e-mail and by talking to the Account Manager by the name of Ana, they processed the withdrawal request at their end. At least it looks like they processed it when I log in to my account at Zoom Trader.
But money is still in my account at Zoom Trader and my credit card is yet to be credited. I am not sure why the delay is. 2-3 weeks have gone by after placing my initial withdrawal request.
Older Reviews About ZoomTrader
Review #1: and Jack STOLE My Deposit of $1000
Complaint Filed By: Julie Evan-Stephens
On: October 16, 2012
Reported Losses of $1,000.00
I too am a victim of zoomtrader.com who stole $1000 of my money. I was forced into taking a bonus...
Review #2: Rip Off Scam
Complaint Filed By: Ashley
On: October 4, 2012
Rating: 1 out of 5
Reported Losses of $647,325.00
I got a call from a guy called Jack Moore who is the owner of Zoom Trader after speaking with...
Review #3: Jack Moore stole £27,500
Complaint Filed By: SE1 1AH
On: September 30, 2012
Rating: 2 out of 5
Reported Losses of $45,000.00
I also got scammed by ZoomTrader and jack who called me with all the big talk but was not able...
Review #4: Jack Moore Scam
Complaint Filed By: Alex Shaw
On: September 28, 2012
Rating: 1 out of 5
Reported Losses of $1,100.00
They are a huge scam and in spite of asking for help – all i got was rudeness and to...
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Official Responses from ZoomTraderBy: James Thomson On: April 15, 2013
My name is James Thomson and I am the communications manager for ZoomTrader, I would like to be given the opportunity to respond to this accusation. We offer all first time depositors a 50% bonus on what they deposit, as is clearly stated on our website. Obviously there are terms and conditions attached to this; if there weren’t then many people would obviously take our 50% bonus and disappear with the money. Most of our users happily accept our bonus; who would turn away free money? The condition for accepting our bonus is that the user must trade with a volume of 40 times the value of the bonus before they can withdraw. This again, is clearly stated in our terms and conditions. It is entirely possible for anyone to reject the bonus at any time before they begin trading. If the bonus is removed before they begin trading, the user may withdraw at any time.
I feel it is entirely unfair and slightly ridiculous for someone to accept $500 free money, to blatantly ignore our terms and conditions, and then label us a scam artist when they lose their money. It is no secret that binary options trading is a risky business. The rewards however can also be great. We are not a scam company; we are in fact one of the largest and most successful binary options platforms available online right now. We cannot and we will not be held responsible or made to look bad because of the irresponsible actions of an angry user who lost his money.
James Thomson – ZoomTrader Communications Manager.By: Eva Liba On: November 8, 2012
I found two false reports about our company. These complains are made by one person who uses different fake accounts. He is trying to ruin our reputation and therefore I would like to ask you if there is any way that our company can respond to that not only by responding to his comments but to remove his posts as it creates negative image of our company. We already contacted the person, however, we were not succesful in this matter.
The information he provides in his posts are completely false and he cannot give you any prove of information he claims. The names which he is using are not in our database and we have never had anyone who would deposit this amount of money and won this this amount of money. Therefore I would like to ask you if you can please investigate these reports further and contact me directly.
Social Media and PR manager
Kermia Building 6th floor, Office 601
Nicosia, Cyprus 1097