Zoom Trader Complaints, Reviews, Scam and Fraud Reports
Zoom Trader Profile
Corporate InformationBusiness Name: Zoompartners Ltd.
Category: Stocks / Trading
Complaint Directory: View Listing
Corporate Address: Diagorou 4, Kermia Building 6th floor, Office 601 1097
Phone Number: 203-642-4727
Company Contact: Jack Moore - Owner
Ratings Damage Reports For Zoom Trader
Customer Loss DataTotal Reported Consumer Losses:
Average Reported Loss Per Consumer:
Consumer Ratings DataAverage Rating: 1.25 of 5
Based On: 5 Reviews / Complaints
Number Of Comments: 33 comments
Most Recent Complaint About Zoom Trader
Withdrawal yet to be credited
I deposited $400 from my credit card to Zoom Trader to do some binary options trading. Before starting trading, I wanted to see how flexible they are when it comes to withdrawal of money.
After waiting for a week or so, I placed a withdrawal request. I gave them all the necessary documents to process the withdrawal request.
After sending e-mail after e-mail and by talking to the Account Manager by the name of Ana, they processed the withdrawal request at their end. At least it looks like they processed it when I log in to my account at Zoom Trader.
But money is still in my account at Zoom Trader and my credit card is yet to be credited. I am not sure why the delay is. 2-3 weeks have gone by after placing my initial withdrawal request.View Comments View More Zoom Trader Complaints
Official Responses from Zoom TraderBy: James Thomson On: April 15, 2013
My name is James Thomson and I am the communications manager for ZoomTrader, I would like to be given the opportunity to respond to this accusation. We offer all first time depositors a 50% bonus on what they deposit, as is clearly stated on our website. Obviously there are terms and conditions attached to this; if there weren’t then many people would obviously take our 50% bonus and disappear with the money. Most of our users happily accept our bonus; who would turn away free money? The condition for accepting our bonus is that the user must trade with a volume of 40 times the value of the bonus before they can withdraw. This again, is clearly stated in our terms and conditions. It is entirely possible for anyone to reject the bonus at any time before they begin trading. If the bonus is removed before they begin trading, the user may withdraw at any time.
I feel it is entirely unfair and slightly ridiculous for someone to accept $500 free money, to blatantly ignore our terms and conditions, and then label us a scam artist when they lose their money. It is no secret that binary options trading is a risky business. The rewards however can also be great. We are not a scam company; we are in fact one of the largest and most successful binary options platforms available online right now. We cannot and we will not be held responsible or made to look bad because of the irresponsible actions of an angry user who lost his money.
James Thomson – ZoomTrader Communications Manager.By: On: November 8, 2012
I found two false reports about our company. These complains are made by
one person who uses different fake accounts. He is trying to ruin our
reputation and therefore I would like to ask you if there is any way that
our company can respond to that not only by responding to his comments but
to remove his posts as it creates negative image of our company. We already
contacted the person, however, we were not succesful in this matter. The
information he provides in his posts are completely false and he cannot give
you any prove of information he claims. The names which he is using are not in our database and we have never had anyone who would deposit this amount of money and won this this amount of money. Therefore I would like to ask you if you can please investigate these reports further and contact me directly.
Zoom Trader Reviews and Complaints
and Jack STOLE My Deposit of $1000
Complaint Filed By: Julie Evan-Stephens On: October 16, 2012
I too am a victim of zoom trader who stole $1000 of my money. I was forced into taking a...
Zoom Trader Rip Off Scam
Complaint Filed By: Ashley On: October 4, 2012 Rating: 1 out of 5
I got a call from a guy called Jack Moore who is the owner of Zoom Trader after speaking with...
Zoom trader and Jack Moore stole £27,500
Complaint Filed By: SE1 1AH On: September 30, 2012 Rating: 2 out of 5
I also got scammed by Zoom Trader and jack who called me with all the big talk but was not...
Zoom trader and jack moore scam
Complaint Filed By: Alex Shaw On: September 28, 2012 Rating: 1 out of 5
They are a huge scam and in spite of asking for help – all i got was rudeness and to...
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