G4S Complaints, Reviews, Scam and Fraud Reports
Corporate InformationBusiness Name: G4S Secure Solutions USA
Category: Security Services
Complaint Directory: View Listing
Corporate Address: 1395 University Boulevard
Jupiter, Florida 33458 USA
Phone Number: 800-922-6488
Ratings Damage Reports For G4S
Customer Loss DataCurrently No Reports of Damages.
Consumer Ratings DataAverage Rating: 2.00 of 5
Based On: 5 Reviews / Complaints
Number Of Comments: 31 comments
Most Recent Complaint About G4S
Worst Company to Work for in the "WORLD"
I worked at G4s for approx. 4 months. During that time I did an outstanding job for the company. The main focus of my duties while at G4s was Bank Security Officer. This involved standing for 8 hours in front of the Bank of America, in all kinds of weather, stand in one spot, no eating or drinking while standing. You got one half hour break and two 15 minute breaks during those grueling and painful 8 hours.
On Jan. 3, 2014 at the Bank of America Fayetteville Street Raleigh I was assigned that post. The purpose was to watch for Protesters and report any type of protest that may be going on in front of the bank. During my 8 hours at the Bank of America the only thing that occurred was four people taking pictures in Front of the Bank. “NO PROTEST” Two days later I was called into the office and asked why I didn’t do my job. My supervisor ( Capt. Inca) said that I did not call the proper authorities in regards to the protest. I told the Capt. that there was never a protest of any kind. He did not take my word for it. Capt. Inca said that I could never work as a Bank of America Security Officer again, for delectation of my duty.
What I did was to track down the Raleigh PD officer that was on duty that day. She will confirm what I said, NO PROTEST. Also I talked to the Head of Security for the Bank of America Plaza, again he said there was never a PROTEST. Also I pulled the Radio Traffic Report for that day, the only call they had was a 911 hang up call.
The only infraction that occurred during my 8 hour shift, was I had to sit for 20 minutes. My feet, legs and back where killing me, it was bitter cold outside, plus I never took my half hour or two 15 minute breaks. That was above and beyond the call of duty!!
The story gets better as time goes on. I was transferred to the CAT Bus Terminal Downtown Raleigh. During the first 4 hours of my shift, myself, Capt. Pena and two other officers had to subdue a very strong and defiant person. This meant taking the person to the ground. This person was on top of my left arm while I was trying to pull his hands out from under him. I thought it might be possible the subject may have a gun. Finally we got the subject handcuffed while an angry crowd stood and watched. The crowd wanted to tear us apart. Capt. Pena just stood there with the subject while the crowd was advancing. I yelled at the Capt. to move the subject to another location. He did as I asked, but was not to happy because I took over control of the situation. That evening Capt. Pena calls me in the office and says he is going to write me up. I said, WHY, the reason was the Good Capt. had told me to call Raleigh PD. No way in hell could I have called anyone while trying to subdue the subject in question.
The next day I was back at work and we (Capt. Pena) and myself started talking about tasers. I know that Capt. Pena was trying to get tasers for all his officers. I offered to bring in the one I have so that Capt. Pena could take a look at it. Next day I brought the taser in and showed the Capt. how it worked. After that I left the taser on the desk upstairs because we are not allowed to carry them. Before my shift ended, I picked up the taser to take home. The taser was never again on CAT Property. Guess what comes next, the Capt. writes me up for bringing a taser on CAT Property?? So far two write ups in a day and half.
Next day at work, day 3. We are suppose to make rounds every hour and log them into a Secure Trax Device. That day I tried many times to log in and scan with the Secure Trax, it never did work. Write up number 3!!
Two more days on the job and I get a call from the main office. Bring in my gun and badge because G4s no longer needs my services. (FIRED). This was after 5 days at CAT. No one can judge if a person will do a good job after only 5 days. Capt. Pena did get the female officer that he requested.
Lets talk about Capt. Pena and his Nazi Storm Troopers. That is what the terrified customers at CAT call Capt. Pena. While on duty with Capt. Pena this was a Sat. he arrested, searched and gave a man a no trespass ticket for giving him(Capt. Pena) a HARD LOOK. This poor man with his two teenage sons where just walking through the Bus Terminal. The man was looking at the GEAR that Capt. Pena was wearing. Nothing More, Nothing Less. During my 20 years as a Cop, I never heard of anyone being arrested, searched and handcuffed for giving someone a HARD LOOK. If I am not mistaken the Capt. violated the persons Fourth Amendment. Something needs to be done. The people at the CAT Bus Terminal are afraid of being arrested, handcuffed and searched without probable cause!!
Please, if your ever considering going to work for for G4s give it a second thought. If you do a search on Google you will find that it is the Worst Company to work for in the WORLD.!!View Comments View More G4S Complaints
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