Captain D’s

Company Information

Last Updated On: August 21, 2014

Captain D’s Corporate Contact

Business Name: Captain D’s Seafood Restaurant | Little Food Services, Inc.
Corporate Address:
624 Grassmere Park Dr #30
Nashville, Tennessee 37211 USA

Customer Service Contacts

Corp Phone Number: 615-391-5461
Company Contact: Joseph L. Little - President
Corp Website: captainds.com

More About Captain D’s

Alternate Little Food Services, Inc Business Names - KFC

Captain D’s Customer Ratings and Reports

Consumer Loss Reports

Reported Losses: $143.24
Average Reported Losses: $11.94

Customer Ratings

Average Rating: 2.30 out of 5
Based On: 12 Reviews
Number Of Comments: 26

Latest Captain D’s Complaint

Rude And Incomplete Order.

Went through drive thru and ordered chicken dinner and ordered sides of mac and cheese, hush puppies, okra, corn on cob, broccoli, and side of bread sticks. Also ordered fish and chicken dinner with sides of cole slaw and fries. also two large sweet teas.

Only got dinner and corn on cob, fries and cole slaw. Got two small sweet teas. Drive thru person was rude and very unfriendly.

Paid and when got home found half of stuff missing. Called back and was hung up on…

Love their tea and have always gotten order right before but not this time…

Captian D’s – Brindlee Pkwy Arab AL

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Older Customer Reviews About Captain D’s


Consumer Comments For Captain D’s

  • we went to captain’s d on Saturday 2/15/14 drive thru and ordered the seafood feast which should include fish,shrimp, crab hush puppies, fries and cole slaw. we ordered double fries because we did not want cole slaw and all we got was fish and the double fries so my husband called them upon arriving home and realize that we only had the fish and double fries he talked to someone name Chris and was told to come in and get what was not on the order on Saturday and today sunday we did and all we got was the crabs shrimp and the hush puppies. I think that we should have gotten the whole meal again and an apoliige. but not this captains d. we will not eat their again. thank you captains d.

    • I went thre the drive thru today and order South/Shrimp DN and corn and bake potato for lunnch. I sat at my desk to eat and all I had was my fish and bake potato and corn called them back and the manager told me to come back and get my shrimp. Are they kidding driving back and I had trouble with the 12 o’clock traffic.

  • (This happened a the store in Pensacola, FL on Hwy. 29 in car city)…At 9:43pm (1/18/2014) I ordered a 10 piece and at 9:45 I paid $21.49 (including tax) to the cashier. She quickly vanished after taking my money and giving me change. I proceeded to wait QUITE AWHILE (at least 15 minutes with NO contact with drive-thru personnel). Noticing that the drive-thru window was slightly ajar (roughly 2 inches or so) I got out of my vehicle and proceeded to call out (thru the 2 inch opening) "Hey. Can anybody hear me?" I heard nothing. I called out "Hey! Is anybody in there?" Still nothing. I left and went home. Upon arriving home, I called the store. After explaining myself to 2 front-line employees, I was finally able to talk to the general manager and he accused me of opening the drive-thru window to make contact with WHOMEVER was supposed to be making my food. He told me, "I don’t know what business you had opening our drive-thru window but you’re not supposed to do that sir." I told him "Well now that you’ve not only fuc**d me on my order but now you’re ACCUSING ME of doing something I didn’t do, I guess I’ll just go to corporate." What the hell??!! Save your money and go SOMEWHERE ELSE!

  • Oct 23 3013 Me&my wife& mother went to captain d s in lima ohio the fish and chicken have got smaller and the price went up i knows this promble dont mean any thing to you but just would like to know why i will not be going back becase its a rip off

  • Tonight (October 1, 2013) I went to Captain D’s on Nolensville Road in Nashville TN about 7:45pm. Not only did they leave out my keylime pie but gave me totally different side order than what I ordered with my 4 piece fish dinner. I won’t be going back there for a while.

  • I eat at the one in Florissant, and of my family, I am the only one who LOVES seafood. I asked for a "side" of chicken, with my deluxe seafood platter, and they gave me what looked like chiken tenders from a kids meal, for an additional $1.99. Needless to say, I wasn’t satisfied with that, but what really got me was the lady at the front counter. After I was pulled aside to wait for my food, and had waited 12 minutes, I went inside. There was one man in there, with his daughter, who said I could go ahead because he wasn’t ready to order. I got in front of him, with my receipt no less, and the girl at the counter gave me this grimacing look, rolled her eyes then looked at him and said, "Can I help you, um, SIR?" I said, "um, no, he told me to go before him, and besides that, I have already ordered and have been waiting outside for 12 mins." She said, with an attitude, "what did you ORDER?" I told her and she said they had just bagged it up. The crab cakes were burned and, like I said before, the chicken was not what I was expecting. It was an awful experience that should I ever have again…I will be promptly cussing some fast food employees out. disgusting level of poor, ghetto trash, customer service. I lost my appetite and wasted $10 on a meal that I didn’t even want to eat after that.

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  • We ate at Captain D’s a couple of times a month.or more. Your menu change has sent us else where for our lunch. My husband is very allergic to shrimp, crab and lobster. We enjoyed the catfish and clams. You no longer have clams and the catfish only combined with shrimp. Sorry, you have run us off.

  • 10 year weekly customer of the 2 piece fish filet dinner. Then they introduced the fish tenders with more batter on the plate to make it look bigger. Now the tenders are sliced in half like a fast food burger, no fish, all batter. Ok D’s I’m outta here.

  • I get take-out at Captain D’s #3531 in Charleston, WV at least twice a wek for me & my wife. She prefers the baked tilapia. The last two times it has been burned and is not too appetizing. I suggest they hire a better cook. John A. Reynolds

  • three captain d’s in mobile ala all should serve cajan fish plate

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  • I saw a wonderful poster of your 4.99 catfish and shrimp dinner at a Pensacola Location. Looked wonderful. I say looked. What I received was one tiny fish finger and shrimp so small i dont know how they could have been butterflied. Captains is nothig like it was.

  • I WAS AT CAPTAIN DEES EARLIER TODAY IN FAIRVIEW HEIGHTS ILL AND ARLINDA BURTON WAS REALLY RUDE TO ME AND MY SON SHE REALLY MAKES THE MANAGEMENT TEEM LOOKS BAD IF SHE CANT KEEP A SMILE AND A PLESANT ATTUIDE TOWARD THE CUSTOMERS MAYBE SHE SHOOD FIND A NEW POSITION.

  • The Marianna, FL Captain D’s is very slow and the shrimp salad is not good – lettuce old and brown and the shrimp over cooked. The wait for the food is long in the drive-thru.

  • went to captain d’s today.drove up to window to order got soakin wet from rolling down window.don’t have any protection for drive through customers.ordered ten pieces of fish that was all.pulled up to get them.17.00 dollars and some odd cents.got soaked in rain again.as we pulled off opened the box.i started to cuss.REALLY looked like 10 pieces of sardens all for the price od 17.00 plus.never will go back to captain d’s again.really you are priceing your self out of business.should at least put some protection up for drive through customers.BOTTOM LINE IS OVER PRICED.KINDLY LIKE PAYING 10.00 PER ROLL OF TOLET PAPER.BAD BAD BAD

  • New small fish sucks. I will not be going back until you give me the good old thick fish filets I have always loved. I don’t know if you’re trying to save money or what but I will pay extra to get the regular fish filet size back. Until then, I will go somewhere else. Sad.

  • I have been eating at Captain D’s for over 30 years and have always loved their fish. The last few times I visited I noticed that the fish had been changed from the filets that I have always liked to a new type of smaller "fish stick" or "fish tenders" (as they call them). If I want fish sticks, I’ll go to the market and buy a box. I guess they have lost a loyal customer.

    • Totally AGREE! Here in Opelika, AL the local Captain D’s is serving this "new" fish. If they know what’s good for them, they’ll go back to the original flaky fish. Otherwise, they’ve lost this customer…

      • I agree. I used to love Captain D’s fish but since they changed to this new new fish the most accurate comment is it is AWFUL!! I wonder if they think they are saving money by going to this bad tasting fish. Will be interesting to see because a lot of the people that I know have said the same thing and like me are not eating there any more.

  • Ate at Captain D’s over the weekend and was appalled at two TV’s in this small dining area,, blasting Fox News while we tried to eat. Checked with the Manager who said they can only get that station and he was told not to mess with the TV’s.. Nobody wants any political views being blasted at them after they paid to eat there. Political propaganda, no doubt about it.

  • My wife and I eat at the Captain Dees in Gladstone, Missouri about twice a month. Sometimes we order to take home. On this day ( Jan 17,2013) I took an order home. She likes the tilapia dinner. She knows what it tastes like. The fish that was in her order was catfish. Either your cook doesn’t know his fish or your vendor slip some catfish in your order.

  • RIP-OFF……NEW FISH………….Captain D’S is not serving

    Senseless serving……….NOT AS GOOD AS THE PREVIOUS FISH THAT WAS BEING SERVED !!!

    I DO NOT INTEND TO PAY FOR THESE CREEPY … SLENDER …PIECES OF FISH NOW BEING SERVED !!!

  • I was in Captain DS on Stateline in southaven with my two year old son on yesterday. We entered the restroom and the cashier exited in a fast pace manner so I looked in her stall to only find out she did #2 didn’t flush and didn’t wash her hands. I immediately grabbed my son and walked out front and spoke to her manager to explain the situation the young lady immediately got aggressive yelling over the counter saying I have GERM X in my purse. So therefore she felt guilty of the situation which could have been prevented if only she was clean when leaving the restroom. I layer got home and thought maybe the toilet couldn’t flush if probably didn’t work OK cool
    …but y not wash your hands before leaving the restroom first your a cashier 2nd u open and close people’s food and drinks with your hands and that was just triffling and nasty….I WILL NEVER EAT FROM THAT CAPTAIN DS ON STATELINE RD IN SOUTHAVEN MS EVER AGAIN ….
    THANK U

  • I went to captain d" on Dec.23 ordered broccoli and extra cheese.one lady came back and said there was no cheese /the cook said it was at the bottom.I ordered extra cheese.there was no extra cheese just a drop on the top.but none on the bottom and the baked potato was hard.

  • I will now unlike your pages on fb since you post racist comments

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