Magic Jack PLUS Complaints, Reviews, Scam and Fraud Reports
Magic Jack PLUS Profile
Corporate InformationBusiness Name: magicJack VocalTec Ltd.'s
Category: Cell Phone Accessories
Complaint Directory: View Listing
Corporate Address: 60 Medinat Hayehudim St
West Palm Beach, Florida 33405 USA
Phone Number: 972-970-3888
Company Contact: Gerald Vento - President CEO
Ratings Damage Reports For Magic Jack PLUS
Customer Loss DataTotal Reported Consumer Losses:
Average Reported Loss Per Consumer:
Consumer Ratings DataAverage Rating: 1.34 of 5
Based On: 61 Reviews / Complaints
Number Of Comments: 124 comments
Most Recent Complaint About Magic Jack PLUS
Will not work unless it is on the computer
I have purchased 2 Magic jack plus units. I now have wasted one month of time on the phone.
Changed my internet company and still the only way the phone will work is on the computer. It still will not work with out the computer.
Magic Jack does not have one service person that can tell me what to do to solve the problem. They still advertise 2014 magic Jack Plus, works with out the computer.View Comments View More Magic Jack PLUS Complaints
Magic Jack PLUS Reviews and Complaints
Makes money disappear from your pocket like Magic
Complaint Filed By: Dan On: February 18, 2014 Rating: 1 out of 5
I bought MagicJack in March 2013 because I believed all the hype about cheap, reliable phone service. You know the...
Got Very Hot When I Plugged In
Complaint Filed By: jocotopec On: January 17, 2014 Rating: 2 out of 5
Magic jack plus plugin got very hot when I plugged in to outlet. Now it has burned out and doesn’t...
Doesn’t work, unusable sound quality
Complaint Filed By: drmirman On: December 4, 2013 Rating: 2 out of 5
I’ve had MJ for some time and until last year, the quality has deteriorated to extreme poor to the point...
Magic Jack Plus doesn’t work
Complaint Filed By: LindaP On: December 1, 2013 Rating: 1 out of 5
I obtained a Magic Jack Plus device to use as my home phone service. Since getting the device several months...
Hurting the little guy
Complaint Filed By: John On: November 18, 2013 Rating: 1 out of 5
I have been with Magic for two years and payed for an additional 5 years cause it was a better...
Works fine for me minus the slightest iota of customer support
Complaint Filed By: Roy Henock On: September 11, 2013 Rating: 4 out of 5
My main complaint is that the MJ+ has no GUI (Graphic User Interface) and no software installed on the PC,...
Magic Jack Really Sucks!
Complaint Filed By: Czech On: September 5, 2013 Rating: 1 out of 5
Do not be fooled by Magic Jacks claims, had it for less than a year and they emailed me wanting...
Magic Jack Scam Still Going On And Not Everyone Understands It Fully
Complaint Filed By: Rocky On: July 29, 2013 Rating: 1 out of 5
Purchased magic jack couple of years back with yearly subscriptions. 911 service available then, starting this year no 911 service...
Magic Jack Not Truthful To Consumers
Complaint Filed By: bej1 On: July 29, 2013 Rating: 1 out of 5
I purchased a Magic jack and registered it at my address in Canada. I signed up on THEIR webpage to...
911 not available with MagicJack Plus
Complaint Filed By: Joslyn Daniels On: July 12, 2013 Rating: 5 out of 5
I purchased MagicJack Plus in 2012 with the 30 free trial and paid for the service in January 2013. The...
Magic Jack Plus Is Not Ready For Primetime
Complaint Filed By: Joe On: July 5, 2013 Rating: 1 out of 5
Was lured into a 30 Day money Back Free Trial of Magic Jack Plus 2014. Product does not work with...
They don’t tell you about pre paid minutes
Complaint Filed By: marybeth On: June 12, 2013 Rating: 2 out of 5
We bought Magic jack about 3 years ago and used it just for an extra line to make our long...
Magic Jack Plus is a waste of money and time
Complaint Filed By: Pootiebear On: June 10, 2013 Rating: 1 out of 5
Magic Jack says “NO COMPUTER NEEDED”. What a bunch of B.S. And I had no success in making or receiving...
Can You Spell Refund?
Complaint Filed By: Linda Gov On: May 20, 2013 Rating: 1 out of 5
I am using the mj+ along with 5 years of service. They charged me for 2 mj+ equipment. Only wanted...
Their advertisement is very misleading
Complaint Filed By: Lis On: May 6, 2013 Rating: 2 out of 5
I recently purchased the Magic Jack Plus. When I first set up my account I had to choose a number...
Magicjack will not ring!!
Complaint Filed By: Dalia On: May 6, 2013 Rating: 1 out of 5
Magicjack will not ring… goes straight to voice mail. Spent over 5 hours chatting with many many people. Repeating the...
Customer Service Day of Hell!
Complaint Filed By: Robyn On: April 22, 2013 Rating: 1 out of 5
Magic Jack is a disaster! I called in today to renew my subscription. I started the call at 11:48 am....
Poorest Customer Service I have ever Encountered!
Complaint Filed By: Rich On: March 28, 2013 Rating: 1 out of 5
Today I get a message that my phone number has been switched to magicJack. So, I plug it in and...
MagicJack Plus What they don’t tell you.
Complaint Filed By: Stephanie B On: March 25, 2013 Rating: 1 out of 5
I reseached MagicJack Plus, even going so far as to have a live chat with one of their customer service...
Magic Jack SUCKS!!
Complaint Filed By: Frank On: March 13, 2013 Rating: 1 out of 5
I purchased magic and set it up through my computer. I asked to keep my existing number. It cost $20...
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