Rite Aid Reviews and Complaints by Consumers and Customers

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Last Updated On: April 3, 2014

Rite Aid Corporate Contact

Business Name: Rite Aid Corporation
Corporate Address:
30 Hunter Lane
Camp Hill, Pennsylvania 17011 USA

Customer Service Contacts

Corp Phone Number: 717-761-2633
Corp Email: webmaster@riteaid.com
Company Contact: John T. Standley - President, CEO
Corp Website: riteaid.com

Rite Aid Customer Ratings and Reports

Customer Ratings

Average Rating: 1.33 out of 5
Based On: 5 Reviews
Number Of Comments: 2

Consumer Loss Reports

Reported Losses: $214.00
Average Reported Losses: $42.80

Latest Rite Aid Complaint

Is Rite Aid a Rip Off, Fraud or Have They Scammed You? WARN OTHER CONSUMERS By Sharing

Category: Pharmacy / Drugstores Directory ListingRite Aid Corporation Listing

Incompetent & Apathetic

Rite Aid Pharmacy, 6995 Atlanta Hwy, Montgomery, AL 36117, now has the most incompetent and apathetic employees I’ve seen in a pharmacy thus far. I have used them for 14 years and my entire family has used them for longer. And they really don’t make apologies for inconveniencing their long-time customers. That pharmacy has gone downhill since the last pharmacist left, Melissa.

I made 3 phone calls and 2 visits. Nearly 24 hours since my prescription was called in, I resorted to having another pharmacy call Rite Aid for that same prescription. Within 1 1/2 hours of my call to other pharmacy, my prescription was filled, that pharmacist called to let me know it was ready, and my 20% co-pay was $14 less than Rite Aid would have charged me.

Unfortunately, Rite Aid and Rite Aid Pharmacy have now lost my business for good, and perhaps that of my family members as well. Horrible service an uncompetitive pricing. I found another pharmacy that was happy to accept my money.

Consumer Comments For Rite Aid

  • I have had numerous issues with the SAME person at Rite Aid in Cambridge MD, Once she gave me wrong medication and the only reason I knew was when my husband told me how much I knew that was incorrect. Another time I left ER with my son who was screaming in pain drove 25 minutes to rite aid to pick up meds she told me they just open 45 minutes ago she wasn’t a miracle worker. The last incident I had to take my mother in law to doctor her blood pressure was so high she couldn’t even walk so doctor called a pill in for her to take to lower her blood pressure. I went in to pick it up and she told me it would be 2 hours before it was ready I was not the only one waiting on a prescription, I have NEVER heard of anyone taking so long, then when I asked her to print me the prescription out because it was sent electronically she told me it wasn’t there doctor had not sent it which was a LIE

  • I made a phone call to Rite AID employee on 1400 Broadway in Oakland on the afternoon of December 5th, 2013 telling her that I had ordered medication a few days a go, is if ready for me to pick up now? The woman that pick up the phone said yes "you can come now. "When you got to the store I will fill it up for you". But I got to Rite AID the other woman that served me said we have to call your doctor and your insurance." I said why I was told to come in and we will fill it up for you they said. I got so mad that I said some bad word to one of the employees. Now they file a sue against me that I can not go to Rite AID anymore. I want viewers to think for a minute that one Rite AID said to me I can come to get my meds, when got to the store the other said we call this or call that. I just me very sick I have to transferred my prescription to Walgreens Store now. I believed they are being unprofessional and disrespectful to me.

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