Rite Aid Reviews and Complaints by Consumers and Customers
Last Updated On: April 3, 2014
Rite Aid Customer Ratings and Reports
Customer RatingsAverage Rating: 1.33 out of 5
Based On: 5 Reviews
Number Of Comments: 2
Consumer Loss ReportsReported Losses: $214.00
Average Reported Losses: $42.80
Latest Rite Aid Complaint
Incompetent & Apathetic
Rite Aid Pharmacy, 6995 Atlanta Hwy, Montgomery, AL 36117, now has the most incompetent and apathetic employees I’ve seen in a pharmacy thus far. I have used them for 14 years and my entire family has used them for longer. And they really don’t make apologies for inconveniencing their long-time customers. That pharmacy has gone downhill since the last pharmacist left, Melissa.
I made 3 phone calls and 2 visits. Nearly 24 hours since my prescription was called in, I resorted to having another pharmacy call Rite Aid for that same prescription. Within 1 1/2 hours of my call to other pharmacy, my prescription was filled, that pharmacist called to let me know it was ready, and my 20% co-pay was $14 less than Rite Aid would have charged me.
Unfortunately, Rite Aid and Rite Aid Pharmacy have now lost my business for good, and perhaps that of my family members as well. Horrible service an uncompetitive pricing. I found another pharmacy that was happy to accept my money.
10 Most Recent Rite Aid Complaints
Review #1: Sucks!
Complaint Filed By: lauren c
On: October 14, 2013
Rating: 1 out of 5
To whom it may concern, I took my sons to the doctor on Oct 9, both had an upper respiratory...
Review #2: Rite Aid – Forcing one to show ID for OTC sinus meds
Complaint Filed By: David W Blankenhorn
On: February 6, 2013
Rating: 2 out of 5
Our local Rite-Aid is forcing people to show ID for OTC meds and saying to people that it is the...
Review #3: Rite Aid – Snobbish
Complaint Filed By: angry person49
On: January 18, 2013
I live in the neighbor hood of a Rite Aid store and I don’t drive so its close for me...
Review #4: Rite Aid is So Wrong
Complaint Filed By: JEN RIEBZ
On: August 27, 2012
Reported Losses of $200.00
I went to my local rite aid yesterday in Toledo Ohio on W. Sylvania Ave. to have a script filled...
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