Customer Ratings and Reports for MONEXgroup
Customer RatingsAverage Rating: 1.00 out of 5
Based On: 2 Reviews
Number Of Comments: 5
Consumer Loss ReportsReported Losses: $512.86
Average Reported Losses: $256.43
Latest MONEXgroup Complaint
The worst contract ever to exist! People read a contracts.
I sing a contract with Monex on April 2012 -I needed debit provider. Monex representative- Henry Huynh -come to me saying that they are the cheapest on the market. Henry Huynh said that debit machine I can buy for $500 or I will be paying for using it during the contract. When the contract I will broke I would given machine back without any consequences.I didn’t read English well back then. I was new in Canada and I believe his words. Machine which I have was worthy $200.I check it online, but they didn’t let me to buy it myself.I sing a contract without understanding it.I didn’t sing a lease with first data.
Monex started to charge me using first data saying that it is for using a debit machine.I was new in Canada so I thought this is how it is.
This year when I realize that Monex already overcharge me for this debit machine, I decided to go to the law office to read a contract and lawyer said that no one with right mind would sing this kind of contract. I decided to break it.No one from Monex could tell me how much I would pay for braking the contract by phone.
Monex practices is when you request the braking the contract, you will revive a mail with that information, but you can’t stay with them anymore. I received a mail with request $875.41 money in 9 days to pay them. If I wound not pay it till the date , they will going to charge me rate of 28.8% daily. I send them money.
When I call first data, lady said that I have to send the equipment back to First Data and the lease will be done, so I did it.This mounth I call first data again because they charge me for a equipment which I don’t use and I don’t have. They said that I own them $1400 for equipment because I cant break the lease.I dint sing any lease from First data and the statement with Monex was that I using a debit machine, Im not going to buy it.
This company has to be deleted with the list of debit machine provider.They going for new small businesses owners who don’t know a market and they crash them down, laying and stealing money. I already complain in BBB. I”m waiting for an answer. Monex used so many address in Toronto that I dont know which one they use now.
Monex group – 5075 Yonge St.suite 301 Toronto Canada | 905-265-1828 | monexgroup.com/promotions/bingppc
Most Recent MONEXgroup Complaints
MONEXgroup Review #1: Ripped off
Complaint Filed By: Ewa Wielopolski
On: November 26, 2012
Reported Losses of $512.86
In the month of May,2012, I Ewa Wielopolski the owner of Ellektra Photo 1564556 Ontario Inc. signed a lease to...
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