BillFloat Complaints, Reviews, Scam and Fraud Reports
Corporate InformationBusiness Name: BillFloat, Inc.
Category: Payment Processing
Complaint Directory: View Listing
Corporate Address: 417 Montgomery St, Suite 500
San Francisco, California 94104 USA
Company Contact: Ryan Gilbert - CEO
Ratings Damage Reports For BillFloat
Customer Loss DataTotal Reported Consumer Losses:
Average Reported Loss Per Consumer:
Consumer Ratings DataAverage Rating: 1.49 of 5
Based On: 42 Reviews / Complaints
Number Of Comments: 68 comments
Most Recent Complaint About BillFloat
No Customer Service!
Really bad customer service. Tried to pay my final bill but I could not because my “account was not finalized”.
When I tried to pay the payment I was 2 days late. they charged me 2 charges of $122. I asked why; no one could give me an answer.
I was on hold for 18 mins and got hung up on. No one could help me.
I will not ever work with this company again.
BillFloat is online service that allows consumers to delay the payment of bills. If a consumer has a bill that they cannot pay because they currently don't have enough money they can use BillFloat's service where they will pay the bill for you so you are not late on any payments then you have up to 30 days to then pay Bill Float for the payments they covered from you. The concept is given in their name Bill "Float" where Float comes from the idea of floating money which is described by Wikipeida as "In economics, float is duplicate money present in the banking system during the time between a deposit being made in the recipient's account and the money being deducted from the sender's account. It makes up the smallest part of the money supply." - Float From Wikipedia.
Related Claim / Company - Metro PCS
BillFloat Reviews and Complaints
Complaint Filed By: Tracy Morris On: January 21, 2014 Rating: 1 out of 5
I floated a bill with billfloat for the amount of $95.00 on 10-29-13. Few days later $128.35 was taken from...
Complaint Filed By: Esther McCollum On: December 31, 2013 Rating: 5 out of 5
I started using this company in 2011, the availability of having them there in a pinch was nice. I have...
Avoid – A Slipshod Organization
Complaint Filed By: Nolan J. On: December 15, 2013 Rating: 1 out of 5
Billfloat initially did exactly what they said they’d do. I just began a new job and I was really short...
Wouldn’t Pay My Bills Anymore
Complaint Filed By: ruth boykin On: December 10, 2013 Rating: 1 out of 5
Phone Help No Longer Given, Wouldn’t Pay My Bills Anymore, Never Been Late, Never Went Without Having Money In My...
Now Requires Money Upfront
Complaint Filed By: StevenWestVirginia On: November 13, 2013 Rating: 3 out of 5
I’ve been using Bill Float for awhile and they have always allowed me to float my bills without having to...
Complaint Filed By: C.Santiago On: October 4, 2013 Rating: 1 out of 5
I have been trying to pay off this account since March and the make payment button on the site does...
bill not paid
Complaint Filed By: virginia corchado moreira On: September 27, 2013 Rating: 2 out of 5
the first time i applied they paid my bill. then i applied two more times more after paying off my...
This is my first and last time using bill float
Complaint Filed By: selene On: August 19, 2013 Rating: 1 out of 5
This is my first and last time using bill float I used it to get a phone that cost 540.17....
The Most Incompetent Customer Service Ever!!
Complaint Filed By: Kourtnee Moten On: July 15, 2013 Rating: 2 out of 5
I am extremely unhappy with BillFloat at this point. As a customer service professional that has worked in this field...
The WORST customer service ever!
Complaint Filed By: Dana Castro On: July 10, 2013 Rating: 1 out of 5
I used this companies services to pay a bill for Comcast Cable. They paid my bill on 6/28/13 and I...
Billfloat Fraudulantly Removed Funds From A Credit Card
Complaint Filed By: Erin Alexander On: June 28, 2013 Rating: 1 out of 5
This is the notice that I received via email and I did not give this entity my credit card information:...
Identity Theft By Bill Float Inc!
Complaint Filed By: MarkG On: June 27, 2013 Rating: 1 out of 5
I fell behind on a bill due to a 2nd back surgery, been trying to ‘Connect’ Billfloat to my bank...
100% Interest is Crazy
Complaint Filed By: Israel Escobedo On: May 20, 2013 Rating: 1 out of 5
Phone I bought cost 270 dollars by the time I pay this off is more than Doubled what a rip...
I’ve had so many problems DO NOT USE BILLFLOAT
Complaint Filed By: Orie On: May 16, 2013 Rating: 1 out of 5
I’ve had so many problems DO NOT USE BILLFLOAT. When I first used Billfloat they took out on the Visa...
Billfloat Is A Scam! Do Not Use It!
Complaint Filed By: Melanie On: April 26, 2013 Rating: 1 out of 5
I was getting concerned about this company and how they were acting… I am glad I found this site and...
Go figure, the website alone is configured incorrectly
Complaint Filed By: Kassandra Proctor On: March 26, 2013 Rating: 1 out of 5
So Time Warner Cable actually promotes the BillFloat service. I spent almost an hour registering for services. My bank approved...
Worst thing I ever did
Complaint Filed By: bone57 On: February 28, 2013 Rating: 1 out of 5
I took out a line of credit with billfloat. I was approved for $350 and took only $200 of it....
A very inconvience
Complaint Filed By: CHRISTINA On: February 25, 2013 Rating: 1 out of 5
I was approved for a smartline of credit on January 4th 2012 i received $500 but i have been trying...
SmartPay powered by Billfloat is a scam
Complaint Filed By: Julie On: February 18, 2013 Rating: 2 out of 5
I bought a metropcs phone using bill pay they charge me 157 dollars up front I was supposed to have...
Ive been an outstanding customer who pays back immediately and this is what I get
Complaint Filed By: J On: February 11, 2013 Rating: 2 out of 5
I’ve been using Billfloat for a few months now. I did not have any problems at first then it started...
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