Nationwide Vision Reviews and Complaints by Consumers and Customers
Last Updated On: August 13, 2015
Nationwide Vision Customer Ratings and Reports
Customer RatingsAverage Rating: 1.00 out of 5
Based On: 6 Reviews
Number Of Comments: 3
Consumer Loss ReportsReported Losses: $1,100.00
Average Reported Losses: $183.33
Latest Nationwide Vision Complaint
Horrible. Never even saw the doctor.
I was scheduled a 1030 appointment with Nationwide Vision in Sierra Vista, Arizona for 7/29/2015. I did the scheduling online and was contacted by a very nice representative who asked me to fill out all the paperwork online prior to coming to expedite the experience. So I did. I printed out 4 forms and filled all of them out the day of my appointment. This was the first time I’d ever had an experience with Nationwide Vision. I wanted to give them a try since they say they have a large selection of frames.
When I showed up at Nationwide Vision (around 1024), the receptionist asked if she could help me. I told her I had a 1030 appointment. Her face got red and she raised her voice and said “I cannot see you today. You were supposed to be her at 1000 for paperwork purposes”. I showed her my completed paperwork and told her I was not told I needed to show up 30 minutes early for my appointment. Her body language suggested she did not believe. She then said “I will not fit you in today because you were late for the paperwork”. I said “Thank you very much” and left.
First off, I would have been annoyed to have to show up 30 minutes early for an appointment, but would have done so if I had been told too. Second off, I can’t think of a time I was treated so badly by a receptionist at a medical center. She seemed really upset when I got there “late”, then did not seem to believe me that I was never told to show up 30 minutes early, then happy to tell me for the second time that she would not see me because I was late.
I will never give Nationwide Vision another shot at having me as a customer. I couldn’t tell you about the doctor experience, or the selection of frames, or the care in ensuring everything fits properly as I never got that far.
Nationwide Vision – 440 N Hwy 90 #B3 Sierra Vista Arizona 85635 | 520-459-7466
25 Most Recent Nationwide Vision Complaints
Review #1: Cheap No Warranty At All
Complaint Filed By: Paulette Bennett
On: July 21, 2014
Rating: 1 out of 5
Reported Losses of $100.00
I spent over 200.00 dollars on a pair of glasses one pair the frame brook so i went back in...
Review #2: 51 ave and Cactus, Sara The Manager
Complaint Filed By: Lori
On: May 30, 2014
Rating: 1 out of 5
Reported Losses of $750.00
Eye appointment was a total FAIL not to mention $750 ! My eyeglasses completely wrong prescription. Was told on initial...
Review #3: My insurance was ripped of by this company
Complaint Filed By: Shinybear
On: November 13, 2012
Reported Losses of $250.00
I got a pair of glasses from this company recently. They double billed my insurance, and when I tried to...
Review #4: Nationwide Vision should be sued. Anyone want to join?
Complaint Filed By: hellotbell
On: July 26, 2012
Nationwide needs to be sued. I live in Prescott, my husband needed glasses or would loose his job, we have...
Review #5: Nationwide Vision – Delay in recieving glasses orders
Complaint Filed By: Debby Lundell
On: July 9, 2012
Each of these past two years, I went to the Green Valley, AZ office to have an eye exam and...
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