EyeMart Express Complaints, Reviews, Scam and Fraud Reports
Last Updated On: June 3, 2014
EyeMart Express Corporate Contact
Customer Service ContactsCorp Phone Number: 903-892-2621
Company Contact: Doug Barnes - Owner
Corp Website: eyemartexpress.com
More About EyeMart Express
Alternate Business Names: Dr Barnes' Vision4Less | Dr Barnes' VisionMart Express | Dr Barnes' EyeWear Express
EyeMart Express Ratings and Reports
Consumer Loss ReportsReported Losses: $800.00
Average Reported Losses: $400.00
Customer RatingsAverage Rating: 3.00 out of 5
Based On: 2 Reviews
Number Of Comments: 0
Latest EyeMart Express Complaint
Tech Can Not Cut Their Lens To Fit Their Own Frames.
I went to purchase a new pair of glasses at Eyemart and when I received them the next day I noticed the lens did not fit the frame, plus their were issues with the frame also. I inquired about this and they said if I was going to nit pic I should have went somewhere else to buy. They agreed to redo the lens and when I got them back both lens were cut wrong, there was a space in the corners of both where there was no lens at all.
Now I have made 4 trips to them 8 actual visits and now they say I must like seeing them or have nothing better to do, this last visit they said they would redo and would be ready the next day and would call, no call ever came.
I called and they said they would be ready that day and again no call ,day 4 I called at noon and they now say they are ready, no call. I live 50 miles one way from this store, so I have invested my time and nearly 500 miles of driving and these people do not care at all.
My opinion is no one should ever do business with this store, your so called low cost glasses actually end up costing you more than if you went to a well known eye glass store such as Lens Crafters or Pearl Vision, Sears, even Pennys.
DO NOT USE EYEMART EXPRESS
Eye Mart Express #158 11415 Midlothian Tp St Richmond, Va 23235
Older Reviews About EyeMart Express
Review #1: Ripped off by Dr Barnes again!
Complaint Filed By: Jim G
On: March 12, 2013
Rating: 1 out of 5
Reported Losses of $800.00
I am so fed up with Dr. Barnes, Eyemart Express that I will never use them for my glasses again....
Review #2: Dr Barnes EyeMart – Rude/ripping off sr. citizens
Complaint Filed By: anonymous
On: February 7, 2013
Rating: 5 out of 5
Today I went into Dr Barnes Eyemart to get new lenses as I fell and scratched mine badly. I was...
- Click Here To Search For More EyeMart Express Complaints