Nationstar Mortgages Complaints, Reviews, Scam and Fraud Reports
Nationstar Mortgages Profile
Corporate InformationBusiness Name: Nationstar Mortgage Holdings, Inc.
Category: Mortgage Services
Complaint Directory: View Listing
Corporate Address: 350 Highland Dr
Lewisville, Texas 75067 USA
Phone Number: 888-850-9398
Company Contact: Jay Bray - President & CEO
Ratings Damage Reports For Nationstar Mortgages
Customer Loss DataTotal Reported Consumer Losses:
Average Reported Loss Per Consumer:
Consumer Ratings DataAverage Rating: 1.40 of 5
Based On: 5 Reviews / Complaints
Number Of Comments: 5 comments
Most Recent Complaint About Nationstar Mortgages
We are Being Defrauded of our Homes From NationStar
Nationstar mortgage purchased my loan about a year ago. They started to send my condo that I don’t get mail at nor live at. Not knowing that they bought my mortgage I became behind. Fortunately my neighbor received my mail on accident and called me and gave me my mail.
All the while I was still being charged by my old lender. I gathered all my bank statements and sent them to Nationstar for them to review they told me they would give me a credit which what close to 6k. After they reviewed it they did nothing and would not accept anything less than the full payment. I finally got money and was able to come current with my account and wire transferred them all their money. It has now been a month and a half and they still have not applied my wire transfer.
When I call someone will answer and tell me that I am delinquent and they will transfer me to someone that can help. As soon as I get to the next person after being on hold for about 30 mins they tell me the same and transfer me again this ends up happening a few more times and I get sick of it and hang up and call back only to get all the same responses. I also receive a letter about every month changing my Single Point of contact, which I have called everyone of them and left messages only to get no reply.
I was able to reach one guy and he told me that they had to confirm my payment because it was a large sum and it would be applied in about a week and my payment would then change. That still hasn’t happened and I cannot get ahold of anybody to resolve this. After looking up reviews on Nationstar I have found out that I am one of thousands that this is happening to.
What do we do? We are being defrauded of our homes and out money and our government is just letting this happen!!!View Comments View More Nationstar Mortgages Complaints
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Nationstar Mortgages Reviews and Complaints
Your Mortgage Has Been Sold
Complaint Filed By: Mr 1906 On: September 5, 2013 Rating: 2 out of 5
Went through a modification with First Financial Services in which I had to pay a certain amount over three months,...
Nationstar Mortgage Doesn’t Care If They Violate State Statutes
Complaint Filed By: WF On: February 14, 2013 Rating: 1 out of 5
Don’t bother with this company. We were never late or created any problems on this loan. We never had reason...
Loan Modification Nightmare At Nationstar Mortgage
Complaint Filed By: Loan # 0599329209 On: January 11, 2013 Rating: 2 out of 5
I am Nancy Vang & my husband had file our loan modification with Aurora and they had send us the...
Fraudulent Charges By Nationstar Mortgage
Complaint Filed By: Mike P. Kenned On: September 26, 2012 Rating: 1 out of 5
I was gong through my mortgage bill recently and found the was a charge on the bill for Property Inspections....
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